De Twee Bruggen · 1 day ago
Host - Sports & Social BPV
St Louis, MO
Part-time
Onsite
Entry Level
1+ years expDe Twee Bruggen is a relaxed sports bar offering classic pub food and tremendous sports viewing in a comfortable tavern setting. The Host role involves welcoming guests, managing reservations, and ensuring a positive experience for patrons at the Sports & Social Club.
Hospitality
Responsibilities
Answers the phones and taking messages/reservations
Maintaining an accurate wait when necessary
Welcoming guests when they arrive to venue and bidding goodbye as they leave to create a lasting positive experience
Greet guests in a friendly and upbeat manner and smile to ensure guest satisfaction
Communicate effectively with all guests
Communicate problems to management immediately
Coordinate seating arrangements to provide fast and courteous service to guests
Occasional bussing of tables when needed to expedite efficient seating of waiting guests
Anticipate needs of scheduled special parties
Qualification
Required
At least one year of experience with customer service and/or hosting
Communication skills are utilized a significant amount of time when interacting with others; demonstrated ability to interact with guests, employees and third parties that reflects highly on the venue, the brand and the Company
Reading and writing abilities are frequently utilized, often when recording and reviewing reservations and table assignment system
Must be able to read, review and understand seating charts
Basic mathematical skills are used frequently
May be required to work nights, weekends, and/or holidays
Strong ability to provide attention to detail
Carrying or lifting items weighing up to 50 pounds
Handling objects (including food and utensils), products, speaking over and operating phones
Standing, bending, stooping, and kneeling
Must be able to stay in one location at either the entrance or exit of the venue for long periods of time and safely/efficiently move about the entire facility
Preferred
Must speak fluent English, other languages preferred
Company
De Twee Bruggen
Vakantiepark De Twee Bruggen is sfeervol vakantiepark gelegen in Winterswijk.
51-200 employees
Funding
Current Stage
Growth StageCompany data provided by crunchbase