JDA TSG · 10 hours ago
Seasonal Tax Lead EA/CPA REMOTE (Weekends Only)
JDA TSG is a company focused on solving complex business problems through innovative solutions. They are currently seeking a Seasonal Tax Team Lead to supervise remote tax professionals, providing leadership and support during the tax season from February through April 30, 2026.
ConsultingInformation Technology
Responsibilities
Provide strong and effective leadership via video, phone, and chat, and inspire and motivate your team to achieve program goals
Monitor and support the JDA TSG Tax Support Slack Channel, provide accurate tax information and resources, and respond timely to all requests for assistance
Identify and address issues and challenges within the leadership channels, customer-facing issues, and customer escalations, ensuring resolution in a friendly and timely manner
Conduct call monitoring, listening for opportunities to provide support
Execute customer callbacks as requested
Carefully document all customer interactions for assistance in coaching and escalations
Qualification
Required
You must be an actively credentialed, U.S. based Enrolled Agent (EA), CPA, or practicing attorney with an active PTIN to be eligible for these positions
1+ years experience in a remote, supervisory role, leading teams of 5 or more tax professionals
2+ years of professional experience preparing and filing individual (1040) returns using professional tax preparation software in a professional/retail setting
Strong technical skills and ability to navigate computer systems and software including Professional tax software, Microsoft 365 (Outlook, Teams, Word, Excel), Slack, Timekeeping solutions, etc
A dedicated workspace with a hard-wired Ethernet connection and personal computer for administrative responsibilities. (No Satellite or Wi-Fi providers.)
Benefits
401K + Match
401K with a match
Perks
Other incentives