Onit · 4 hours ago
Inside Sales Representative - Client Sales
Atlanta, GA
Full-time
Hybrid
Entry Level
$60K/yr - $60K/yr
1+ years expOnit, Inc. is redefining the future of legal operations through AI. The Inside Sales Representative – Client Sales will drive growth and retention within the existing customer base, managing the renewal cycle and identifying expansion opportunities.
Business IntelligenceBusiness Process Automation (BPA)Enterprise ApplicationsEnterprise SoftwareSaaSSoftware
Responsibilities
Own the end-to-end renewal process for a subset of existing customers, from early engagement through negotiation and close
Drive Net Revenue Retention by proactively managing renewals, identifying expansion opportunities, and mitigating churn risk
Partner with Customer Success to understand customer health, usage trends, and value realization ahead of renewal conversations
Identify and qualify cross-sell and upsell opportunities within your customer portfolio
Conduct discovery conversations to understand evolving customer needs and priorities
Deliver tailored product demos and commercial proposals aligned to customer goals
Collaborate with Client Sales and other sales teams to support broader account expansion strategies
Maintain accurate pipeline management, forecasting, and activity tracking in Salesforce (SFDC)
Work closely with Marketing on campaign follow-up, renewal messaging, and targeted outreach
Build strong internal relationships across Sales, Customer Success, Product, and Marketing to deliver a seamless customer experience
Share customer insights and market feedback to inform product positioning and go-to-market strategy
Qualification
Required
1-2 years of B2B SaaS or SDR sales experience; preferably in renewals, account management, or inside
Experience supporting or owning customer renewals, expansions, or retention-focused sales motions
Strong communication, presentation, and negotiation skills
Ability to build relationships with stakeholders across multiple functions and levels
Experience with Salesforce or similar CRM platforms; Salesloft or equivalent tools a plus
Highly organized with strong pipeline discipline and time management skills
Benefits
Health Coverage Choices: Three medical plan options, plus dental and vision, so you can choose what fits best. Employees on our HDHP plan also receive employer contribution to the HSA.
Retirement Savings: 401(k) with a 100% match on the first 3% and 50% on the next 2% of employee contributions.
Time Away: Flexible paid time off, 7 sick days, and 9 paid company holidays annually.
Family Support: Exceptional paid leave for birth parents, non-birth parents, and caregivers. Onit also offers surrogacy and adoption reimbursement.
Income Protection: 100% employer-paid life and disability insurance.
Additional Coverage Options: Voluntary benefits including hospital indemnity, critical illness, accident, and even pet insurance.
Tax-Advantaged Accounts: Healthcare FSA, HSA, and dependent care FSA.
Community Engagement: One paid volunteer day each year to give back to the community.
Company
Onit
Onit deploys Onit apps to simplify business process automation and improve business productivity across all departments and industries.
501-1000 employees
Funding
Current Stage
Late StageTotal Funding
$216.57MKey Investors
K1 Investment ManagementLevel Equity ManagementAustin Ventures
2019-01-08Private Equity· $200M
2016-10-27Series Unknown· $8.25M
2016-01-08Series B· $0.03M
Leadership Team
Michael Farlekas
Chief Executive Officer
Jean Yang
VP & Co-founder - AI Center of Excellence
Recent News
Company data provided by crunchbase