Polo Custom Products · 21 hours ago
Resource Support Specialist
Polo Custom Products is a company focused on optimizing production schedules to meet customer needs. The Resource Support Specialist will work closely with the Resource Manager to coordinate resource allocation, oversee inventory levels, and implement process improvements to enhance efficiency and reduce waste.
Customer ServiceIndustrialManufacturingSupply Chain Management
Responsibilities
Serves as a positive role model consistent with Polo’s corporate culture at all times
Act as a secondary support to the Resource Manager
Assists with planning, prioritizing, and scheduling incoming orders to meet customer delivery requirements
Assists with entering and updating production schedules as necessary in a timely manner
Oversee and maintain job records spanning inception, execution, and retention
Works closely with production to maintain schedules, monitor and change as needed
Collaborates with production, supply chain, sales, warehouse, and quality departments to ensure timely availability of materials, equipment, and labor. Address any shortages or issues that could impact production timelines
Analyzes production processes and workflows to identify areas for improvement. Implement strategies to enhance efficiency, reduce waste, and improve overall production quality
Tracks and analyzes production metrics, such as lead times, throughput, and downtime. Conducts time studies to maintain equitable standards. Prepares and presents reports to management on production performance and any issues or opportunities for improvement
Ensures that production processes adhere to company standards, industry regulations, and quality control requirements. Address any compliance issues promptly
Interacts with facility personnel to ensure associate needs are met
Assist in training new team members or supporting existing staff on production planning processes and software systems to ensure consistency and efficiency in operations
Conducts and reports cost analyses related to production and inventory, identifying opportunities for cost reduction and efficiency improvements
Leads or participates in special projects aimed at improving production processes, implementing new technologies, or expanding product lines
Maintains accurate records of production schedules, inventory levels, and process changes to support transparency and data-driven decision-making
Other duties as assigned
Qualification
Required
Degree in supply chain management, Industrial Engineering, or a related field preferred
2-5 years' experience in production planning or a similar role within a manufacturing environment, preferably in textiles or custom manufacturing
Strong understanding of production processes, scheduling techniques, and inventory management
Excellent organizational, problem-solving, and communication skills
Proficiency in production planning software and tools. Familiarity with ERP systems is a plus
Ability to work effectively in a fast-paced and dynamic environment, managing multiple priorities simultaneously
Ability to stay standing and seated for extended timeframes
Ability to effectively utilize a computer for extended timeframes
Ability to lift 15 pounds
Ability to read, write and communicate 100% of the time in person and via computer