Eden Senior Care · 1 day ago
Admissions Coordinator
Yeadon, PA
Full-time
Onsite
Entry Level
$55K/yr - $60K/yr
1+ years expEden Senior Care is a leading provider of post-acute care, dedicated to changing the way healthcare is delivered. The Admissions Coordinator serves as the primary point of contact for customer service and ensures smooth resident transitions into the facility, coordinating admissions processes and maintaining resident information.
Health Care
Responsibilities
Serves as the primary point of contact for customer service and smooth resident transitions into the facility
Coordinates room readiness to ensure timely, organized, and efficient admissions
Conducts walk‑in and scheduled tours for prospective residents and families in a professional and welcoming manner
Ensures the timely and accurate completion of all admissions paperwork in accordance with facility policies and regulatory requirements
Maintains accurate, complete, and up‑to‑date resident information within the electronic medical record (EMR)
Communicates effectively with residents, families, and interdisciplinary teams using empathy, professionalism, and responsiveness
Demonstrates a strong customer service mindset while maintaining compliance, organization, and attention to detail
Exhibits a sense of urgency without chaos, remaining calm, solution‑focused, and adaptable in a fast‑paced environment
Works collaboratively with clinical, business office, and leadership teams to support admissions flow and census goals
Maintains accountability for outcomes impacting admissions volume, resident satisfaction, and census stability
Performs other duties as assigned
Serve as the primary point of contact for guests and families throughout the admission process
Assist guests and family members with completing all admissions requirements
Ensure all required financial, medical, and admission documentation is obtained and completed
Meet with guests and families on the day of admission to answer questions and ensure a smooth transition
Maintain guest comfort, privacy, and dignity at all times
Interact with guests, families, and visitors with warmth, respect, and professionalism
Ensure rooms are appropriately prepared prior to the arrival of new guests
Support facility readiness to promote a seamless admission experience
Perform clerical duties including typing, filing, and maintaining admissions records
Establish, develop, maintain, and update the admissions filing system
Retrieve and manage information from files as needed
Provide daily census reports to the interdisciplinary team
Handle both internal and external admissions‑related communication
Report guest concerns to the appropriate department head
Report hazardous conditions, damaged equipment, and supply issues promptly
Maintain infection control and standard precaution practices at all times
Follow established safety guidelines when performing tasks and using equipment
Attend and participate in departmental meetings and in‑service training as directed
Reports directly to the Facility Administrator
Maintains a dotted‑line reporting relationship to the Regional team
Qualification
Required
Must have at least one (1) year of admissions experience in a skilled nursing facility (SNF)
Prior experience in admissions or community outreach in a skilled nursing setting
Proficiency with PointClickCare (PCC) EMR
Strong computer skills, including Microsoft Word and Excel
Strong organizational, clerical, and multitasking abilities
Excellent communication and interpersonal skills
Compassionate, customer‑focused approach when working with guests and families
Company
Eden Senior Care
Eden Senior Care is a portfolio of skilled nursing and Senior living communities in the Midwest.
51-200 employees
Funding
Current Stage
Growth StageLeadership Team
Gleb Zarkh
Chief Financial Officer
Recent News
Business Wire
2025-04-24
2025-03-13
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