North Carolina Department of Revenue · 12 hours ago
Revenue Officer I
Pitt County, NC
Full-time
Hybrid
New Grad, Entry Level
$48K/yr - $77K/yrThe North Carolina Department of Revenue is committed to excellence in tax administration, ensuring secure and efficient collection of revenue to fund vital public services. The primary purpose of the Revenue Officer I is to answer technical tax law questions and resolve relevant issues, increasing compliance by ensuring the appropriate amount of tax is reported and paid by each taxpayer.
Customer ServiceFinanceSales
Responsibilities
Assist taxpayers and their representatives to determine tax liabilities and educate the public on state tax matters and promote compliance with State revenue laws
Adjust accounts based on research or documents provided by taxpayers
Communicate via telephone (inbound and outbound calls and phone queue) with taxpayers to assist and resolve routine matters and special projects related to tax liabilities, issues, or questions
Utilize legal remedies to collect liabilities or secure returns
Utilize professional judgment to decide when to initiate civil action and what civil actions to employ to bring a case to a successful resolution
Work independently to examine, research, verify, and evaluate financial statements, returns, and other data
Determine acceptable repayment terms through a variety of methods including installment payment agreements
Qualification
Required
Bachelor's degree in Business/Public Administration, Economics, Accounting or related field from an appropriately accredited institution; or an equivalent combination of education and experience
Basic knowledge of principles of business administration related to reporting and/or calculating tax
Basic skills using Microsoft Word and Excel
Valid driver's license is required for this position in order to conduct taxpayer visits
Benefits
The state of North Carolina offers excellent comprehensive benefits.
Employees can participate in health insurance options, standard and supplemental retirement plans, and the NCFlex program (numerous high-quality, low-cost benefits on a pre-tax basis).
The best funded pension plan/retirement system in the nation according to Moody’s Investor’s Service
Twelve paid holidays per year
Fourteen vacation days per year which increase as length of service increases and accumulates year-to-year
Twelve sick days/year which are cumulative indefinitely
Paid Parental Leave
Personal Observance Leave and Community Service Leave
Longevity pays lump sum payout yearly based on length of service
401K, 457, and 403(b) plans
Eligibility for the Public Service Loan Forgiveness Program
Company
North Carolina Department of Revenue
The North Carolina Department of Revenue is a national model for revenue agencies.
Founded in 1921
1001-5000 employees
Funding
Current Stage
Late StageLeadership Team
David Roseberry
Chief Operating Officer
Holly Bonnicksen-Jones
Human Resources Business Partner
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