Wyndham Destinations · 12 hours ago
Business Operations Coordinator I
Chicago, IL
Full-time
Onsite
Entry Level
$20/hr - $22/hr
1+ years expWyndham Destinations is the world’s leading vacation ownership and travel membership company, dedicated to putting the world on vacation. The Business Operations Coordinator I is responsible for various operational tasks including guest reception, customer service, and administrative support to ensure smooth operations within the department.
HospitalityHotelLeisure
Responsibilities
Greet and qualify touring guests. Collect and validate all guest information. Assign tours to Sales Agents and provide information to Sales & Marketing department as necessary. (15% time)
Provide exceptional customer service to all guests. Answer phones and guest questions in a professional manner. Assist property owners with contract questions or concerns. (10% time)
Distribute premiums to guests upon closure of presentation. Complete daily gift, tour and contract reconciliation in all systems. (20% time)
Data entry of all tour and gifting information into Central Reservations Systems / Epiphany system and running of reports. Prepare and balance cash, down payments, site stats for Contract Department (20% time)
File and secure all documents per procedures. Maintain Property Owner Information per PII and PCI standards (5% time)
Prepare Timeshare Sales Contracts for Sales Department and Property Owners. Assist Administrative Supervisor in support of Sales Staff. Preparation and maintenance of legal documents. (20% time)
Assist Supervisor to provide additional administrative support to internal departments to include Sales, Marketing, HR, and Resort teams (10% time)
Performs other duties as needed
Qualification
Required
High School Diploma
Computer Skills Required
Proficient in the use of the Central Reservation System (CRS) or EPNY(preferable)
Proficient in Microsoft Word
Proficient in Microsoft Outlook
Proficient in Microsoft Excel
One year of general office experience
One year of customer service experience
Experience equivalent to the education requirement may be accepted in lieu of the education requirement
Benefits
Medical
Dental
Vision
Flexible spending accounts
Life and accident coverage
Disability
Depending on position, paid time off, parental leave and holidays (speak to your recruiter for additional information)
Wish day paid time to volunteer at an approved organization of your choice
401k with employer match (subject to eligibility requirements, including tenure - speak to your recruiter for additional information)
Legal and identity theft plan
Voluntary income protection benefits
Wellness program (subject to provider availability)
Employee Assistance Program
Company
Wyndham Destinations
This page is no longer active. Follow the Travel + Leisure Co. page for updates.
10001+ employees
Funding
Current Stage
Public CompanyTotal Funding
unknown2022-06-05Acquired
2018-06-01IPO
Leadership Team
Ryan Morettini
Group Vice President
Recent News
2025-03-28
2024-11-27
Company data provided by crunchbase