The Morgan Group · 22 hours ago
Community Manager
Boynton Beach, FL
Full-time
Onsite
Mid LevelThe Morgan Group is a multifamily property management company that values respect and inclusivity. They are seeking a Community Manager to oversee daily operations, maintain resident relations, manage financial responsibilities, and supervise team members to ensure a high level of professionalism within the community.
Property DevelopmentProperty ManagementReal Estate
Responsibilities
Manage the day to day operations of the community to achieve the highest level of professionalism by all Team Members in the office and on the community. These duties include but are not limited to the following:
Adhere to MORGAN’s Leasing and Marketing, Management and Operations, Maintenance, and Emergency Procedures manuals along with the Team Member Handbook
Adhere to all Fair Housing laws
Operate the office in a professional, clean, uncluttered and well-staffed manner
Maintain office and resident files (paper and online) in a confidential and secure manner using the MORGAN standard
Supervise the Office Team Members
Supervise, with the assistance of the Lead Maintenance, the Service Team Members
Create, maintain and encourage excellent resident relations. This includes but is not limited to the following:
Promptly attend to, and resolve when necessary, resident comments, concerns and/or complaints
Require all Team Members to be professional and friendly to the residents while adhering to MORGAN’s standards of non-fraternization
Maintain and/or create a resident renewal program
Create a sense of community with the residents and the community
Supervise, with the assistance of Lead Maintenance, the service team of the community. These duties include but are not limited to the following:
Meet daily with Lead Maintenance
Monitor the timely completion of all service requests
Identify and direct the Lead Maintenance to schedule projects; such as filter change, power washing etc
Monitor and perform annual inspections that are required by the City, County or State
Keep all required permits for operating the community such as; pool, spa, elevator, sign etc. current
Maintain and manage the financial responsibilities on the community. These include but are not limited to the following:
Adhere to the Community budget and report variances
Prepare monthly financials as directed by the Regional Property Manager
Provide additional financial information to owners and/or MORGAN senior management team
Assess the move out condition of apartments to prepare the final account statement
Prepare and submit annual budget data to the Regional Property Manager
Manage accounts payable processing in a timely and prudent manner
Manage and monitor all rental collection on the community. These include but are not limited to the following:
Collect rent in a timely basis per the lease contract
Deposit checks (and/or scan checks) and post entries to resident ledgers in OneSite
Ensure compliance with Community Policies and lease agreements
Ensure the proper legal notices are given and deadlines are met concerning late notices/fees, eviction, and court hearings, etc
Responsible for all personnel issues on the community by following the MORGAN standard. This includes but is not limited to the following:
Responsible to recruit, interview, hire, and counsel, promote and terminate Team Members with the assistance of the Regional Property Manager, Human Resources and the Senior Vice President
Monitor daily work and professional growth of all Team Members
Schedule and monitor vacation, holidays and sick time for Team Members on the community
Ensure all team members comply with MORGAN’s dress code
Complete meaningful annual performance reviews with all team members
Ensure required training is completed by all team members
Comply with all training requirements set forth for this position
Manage, create and monitor the marketing of the community. This includes but is not limited to the following:
Drive qualified traffic to the community
Know the community’s market which includes nearby businesses and retail, hiring trends, new construction and any other aspects of the sub-market and overall market that could impact occupancy and/or income
Provide marketing ideas and a fresh approach to achieve the goals set by the budget, Regional Property Manager, marketing team and/or owner
Perform all Essential Job Functions on the Assistant Manager and Leasing Consultant Job Descriptions as business dictates
Other tasks as assigned by your supervisor, not listed as essential job functions
Qualification
Required
Manage the day to day operations of the community to achieve the highest level of professionalism by all Team Members in the office and on the community
Adhere to MORGAN's Leasing and Marketing, Management and Operations, Maintenance, and Emergency Procedures manuals along with the Team Member Handbook
Adhere to all Fair Housing laws
Operate the office in a professional, clean, uncluttered and well-staffed manner
Maintain office and resident files (paper and online) in a confidential and secure manner using the MORGAN standard
Supervise the Office Team Members
Supervise, with the assistance of the Lead Maintenance, the Service Team Members
Create, maintain and encourage excellent resident relations
Promptly attend to, and resolve when necessary, resident comments, concerns and/or complaints
Require all Team Members to be professional and friendly to the residents while adhering to MORGAN's standards of non-fraternization
Maintain and/or create a resident renewal program
Create a sense of community with the residents and the community
Supervise, with the assistance of Lead Maintenance, the service team of the community
Meet daily with Lead Maintenance
Monitor the timely completion of all service requests
Identify and direct the Lead Maintenance to schedule projects; such as filter change, power washing etc
Monitor and perform annual inspections that are required by the City, County or State
Keep all required permits for operating the community such as; pool, spa, elevator, sign etc. current
Maintain and manage the financial responsibilities on the community
Adhere to the Community budget and report variances
Prepare monthly financials as directed by the Regional Property Manager
Provide additional financial information to owners and/or MORGAN senior management team
Assess the move out condition of apartments to prepare the final account statement
Prepare and submit annual budget data to the Regional Property Manager
Manage accounts payable processing in a timely and prudent manner
Manage and monitor all rental collection on the community
Collect rent in a timely basis per the lease contract
Deposit checks (and/or scan checks) and post entries to resident ledgers in OneSite
Ensure compliance with Community Policies and lease agreements
Ensure the proper legal notices are given and deadlines are met concerning late notices/fees, eviction, and court hearings, etc
Responsible for all personnel issues on the community by following the MORGAN standard
Responsible to recruit, interview, hire, and counsel, promote and terminate Team Members with the assistance of the Regional Property Manager, Human Resources and the Senior Vice President
Monitor daily work and professional growth of all Team Members
Schedule and monitor vacation, holidays and sick time for Team Members on the community
Ensure all team members comply with MORGAN's dress code
Complete meaningful annual performance reviews with all team members
Ensure required training is completed by all team members
Comply with all training requirements set forth for this position
Manage, create and monitor the marketing of the community
Drive qualified traffic to the community
Know the community's market which includes nearby businesses and retail, hiring trends, new construction and any other aspects of the sub-market and overall market that could impact occupancy and/or income
Provide marketing ideas and a fresh approach to achieve the goals set by the budget, Regional Property Manager, marketing team and/or owner
Perform all Essential Job Functions on the Assistant Manager and Leasing Consultant Job Descriptions as business dictates
Will need to be on feet (33% to 100%)
Will need to perform the following physical activities (50% to 100%)
Bend/stoop/squat/kneel Perform routine office duties such as filing into high and low cabinets; picking up debris on community
Climb stairs Inspect and show community by accessing upper floor apartments
Push or pull Inspect and show community
Reach above shoulders Store supplies, inspect community
Grasp/grip/turning and finger dexterity Typing, writing, handle packages and supplies
Lifting/carrying (supplies, replacement parts, ladders, etc.)
Over 50 lbs Rare need (less than 1%)
Between 10 - 25 lbs Occasional need (1% to 33%)
Less than 10 lbs Frequent need (33% to 100%)
Constant need (100%) to read and review reports, view computer screen and wide variety of correspondence
Frequent need to see small detail
Frequent need (33%-50%) to see things clearly beyond arm's reach
Constant need (100%) to receive or give instructions from/to residential management, communicate via telephone and in person with staff, residents, vendors, etc
Constant need (100%) to communicate either in writing to residents, staff, vendors, corporate and prospects
Ability to read, write and understand English
Frequent need (33%-50%) to utilize personal transportation to deliver reports/payables to the corporate office, make deposits, view/inspect other apartment communities
Occasional need (1%-33%) to respond to after hour emergencies
Must have a valid driver's license, insurance and car registration if driving for business purposes
Constant need to be indoors (100%)
Frequently outdoors (33% to 50%) during all weather conditions
Occasional exposure to paint fumes, solvents adhesives, etc. (1% to 33%)
Benefits
Advancement opportunities
Training
Low-cost Medical, Dental, Vision
Flexible Spending Accounts (Medical, Limited Purpose & Dependent Care)
Health Savings Account
Voluntary Life Insurance
Long-Term Disability Insurance
Company Paid Life Insurance
Company Paid Short-Term Disability Insurance
401K (Traditional & Roth) with Company Match
Employee Assistance Program
Paid Time Off plans including:
Vacation
Sick
Floating Holiday
Bereavement Leave
Holiday Schedule
Referral Bonus Program
Leasing commissions, Renewal commissions, and Quarterly Bonus Program
Company
The Morgan Group
Morgan Group ("Morgan") is a vertically integrated, 3rd generation family business that invests in multifamily housing through development and acquisitions in high growth US markets.
Founded in 1959
501-1000 employees
Funding
Current Stage
Late StageLeadership Team
Philip Morgan
Chief Executive Officer
Stanley Levy
Chief Operating Officer
Recent News
Tampa Bay Business Journal
2024-12-31
Google Patent
2024-04-15
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