Alchemer · 10 hours ago
Senior Solutions Engineer
Alchemer is a powerful survey and data insights platform that empowers business professionals to make informed decisions. The Senior Solutions Engineer will serve as the technical backbone of the sales cycle, leading discovery, solution design, and demonstrations to address customer needs and deliver impactful results.
ComputerConsultingData Collection and LabelingSoftware
Responsibilities
Lead multi-stakeholder discovery across business, IT, security, and operations to uncover workflows, integrations, risks, and success criteria
Serve as a trusted technical advisor, guiding prospects on best practices for feedback management, enterprise data flows, workflow automation, security, and analytics
Identify technical risks early and partner with Sales to shape deal strategy and qualification
Architect end-to-end Alchemer solutions spanning configuration, integrations, APIs, data pipelines, and reporting layers
Design advanced, multi-use-case solutions aligned to enterprise requirements and scalability needs
Collaborate with Product, Engineering, Professional Services, and Security to validate feasibility and ensure architectural continuity from pre-sale to implementation
Design and deliver tailored, enterprise-grade demos and proof-of-concepts tied directly to customer business outcomes
Establish and define technical close criteria to prevent stalled or open-ended PoCs
Clearly articulate trade-offs, architecture decisions, and ROI in both technical and executive-facing conversations
Partner with Sales to shape value narratives, competitive positioning, and technical win strategies for complex deals
Lead technical responses for RFPs, security questionnaires, and architecture reviews
Independently manage standard InfoSec and security conversations, including data handling and integration discussions
Bring structured field feedback to Product and GTM teams to inform roadmap prioritization and messaging
Create reusable demo assets, frameworks, or enablement materials that scale across the Solutions Engineering organization
Mentor and coach junior Solutions Engineers on discovery, demos, and technical storytelling
Lead technical handoffs to Implementation and Professional Services teams, ensuring clarity on architecture, integrations, and success criteria
Partner with Customer Success to support long-term technical alignment and customer outcomes
Qualification
Required
5+ years in a Solutions Engineer, Sales Engineer, Solutions Consultant, or Technical Pre-Sales role
Experience supporting mid-market to enterprise SaaS sales cycles
Strong understanding of APIs, integrations, enterprise data workflows, and SaaS architectures
Proven ability to lead discovery, demos, and proofs-of-concept independently
Excellent communication, presentation, and executive storytelling skills, both remote and in person
Preferred
Experience with experience management (XM), VoC, VoE, survey, or workflow automation platforms
Hands-on familiarity with JavaScript, APIs, data structures, and integration patterns
Experience handling security reviews, InfoSec questionnaires, or enterprise IT stakeholders
Consulting background or exposure to value-based selling methodologies
Benefits
Health and disability coverages
Incredible 401(k) option that includes a per-payroll match and immediate vesting
Unlimited time off
Twelve paid company holidays
Company
Alchemer
Alchemer provides Online Surveys, Marketing Tools, Survey Software, Web Forms, Data Collection Tool and Marketing Research Software.
Funding
Current Stage
Growth StageTotal Funding
unknown2022-05-18Acquired
Recent News
Destination CRM
2025-12-11
2025-09-25
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