Amphenol Communications Solutions · 22 hours ago
Help Desk Technician
Nashua, NH
Full-time
Onsite
Entry Level
2+ years expAmphenol Communications Solutions (ACS) is a world leader in interconnect solutions for various electronics markets. They are seeking a knowledgeable Help Desk Technician to provide technical assistance and support for computer systems, hardware, and software.
HardwareManufacturing
Responsibilities
Provide technical assistance and support for incoming queries and issues related to computer systems, software, and hardware
Respond to queries either in person or via remote tools
Install, modify, and repair computer hardware and software
Provide technical instruction to company employees as needed
Collaborate with other IT team members to escalate and resolve complex technical issues
Maintain and ensure confidentiality of data
Qualification
Required
2+ years' experience working in a help desk environment or associate degree in computer science, information technology, or a related field preferred
Proven experience as a help desk technician or other customer support role
Tech savvy and good understanding of Windows computer systems
Problem-solving and analytical skills
Excellent communication skills
Customer-oriented
Company
Amphenol Communications Solutions
Amphenol Communications Solutions (ACS), a division of Amphenol Corporation, is a world leader in interconnect solutions for Communications, Mobile, RF, Optics, and Commercial electronics markets.
10001+ employees
Funding
Current Stage
Late StageTotal Funding
$14.68MKey Investors
Target Partners
2010-02-22Acquired
2008-05-02Series D· $8.26M
2002-04-05Series A· $6.42M
Leadership Team
John Frisby
CEO
Company data provided by crunchbase