WakeMed · 16 hours ago
Patient Finance Representative
United States
Full-time
Remote
Entry Level
1+ years expWakeMed is the leading provider of health services in Wake County, committed to improving the health and well-being of the community. The Patient Finance Representative will assist patients with billing, financial, and insurance processes while providing high-quality customer service and support.
Health CareHospitalMedical
Responsibilities
Help patients navigate complex billing, financial and insurance workflows
Accurately perform administrative duties required to work queues, provide estimates, confirm insurance, secure authorizations, answer billing questions, provide estimates and collect payment
Act as a liaison to patients, the community, and healthcare professionals
Ensure delivery of the highest quality customer service
Make in-bound and outbound calls to patients, insurance companies and other professional organizations
Assist ancillary providers and vendors
Qualification
Required
High School Diploma or Equivalent Required
1 Year Healthcare Required
Preferred
Associate's Degree Business Preferred
Company
WakeMed
WakeMed Health & Hospitals is a private, not-for-profit health care organization based in Raleigh, N.C.
10001+ employees
Funding
Current Stage
Late StageLeadership Team
Christine Craig
VP, Government Affairs
Thomas G. Cavender
VP Facilities and Construction
Recent News
2025-09-22
Fierce Healthcare
2025-07-22
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