Summit Companies · 13 hours ago
Accounts Receivable Specialist
Summit Companies is the nation’s leading fire protection company, seeking an Accounts Receivable Specialist to ensure timely collection of customer payments for various services. The role involves performing collection efforts, documenting communications, and collaborating with billing staff to resolve concerns.
Public Safety
Responsibilities
Perform collection efforts on specific branch locations, as assigned
Document communication and efforts within the ERP/CRM and internal business systems
Achieve set benchmarks or productivity goals, as assigned, and communicated
Communicate with customer by phone and email about invoices and services provided
Collect necessary paperwork to resolve any remittance differences
Timely documentation of collection efforts
Prepare for and attend all scheduled collection meetings
Work with billing staff to resolve identified billing concerns
Cash application back up for multiple deposits received
As time permits, provide project support for departmental success
Other duties as assigned
Qualification
Required
Associate's and/or bachelor's degree in Business, Finance or similar; preferred
2 years relevant work experience in the construction industry or accounts receivables
2 years collections experience
2 years customer service experience
2 years of professional computer skills
2 years ERP/CRM systems; preferred
Must have the ability to effectively read, write and communicate in English with employees and customers
Strong interpersonal, written, and oral communication skills
Ability to express empathy
Ability to operate a computer, use Microsoft Office required
Valid driver's license with acceptable driving record required
Must be able to comply with SFPH's Drug and Alcohol policy and Background screening requirements, which may also include customer specific requirements based on contractual agreement
Preferred
Associate's and/or bachelor's degree in Business, Finance or similar; preferred
2 years ERP/CRM systems; preferred
Benefits
Paid Vacation and Holidays
Medical Insurance
Dental Insurance
Vision Insurance
401(k) Plan with Company Match
Flexible Spending Accounts
Long-Term Disability – Employer Paid
Short-Term Disability – Employer Paid
Additional Voluntary Ancillary Benefits such as Accident and Hospital Indemnity
Life Insurance for Team Members and Dependents
Employee Assistance Program
Employee Referral Program