CSAA Insurance Group, a AAA Insurer · 3 hours ago
Commercial Casualty Claims Specialist - Remote
United States
Full-time
Remote
Entry, Mid Level
2+ years expCSAA Insurance Group, a AAA Insurer, is seeking a Commercial Casualty Claims Specialist to join their team at Mobilitas, a commercial insurance company. The role involves managing all aspects of 1st and 3rd party injury claims of low to moderate complexity for personal and commercial lines, requiring the specialist to be licensed in multiple states.
AssociationAuto InsuranceCommunitiesHealth CareInsuranceNon ProfitTravel Agency
No H1B
Responsibilities
Manage all claims efficiently and effectively to an appropriate resolution with minimal supervision
Handle all aspects of liability injury claims of low to moderate complexity to include all coverage, liability and damage concerns
Handle 1st party exposures to include Medical Payment coverage, PIP, Uninsured Motorists, Under-insured Motorists claims as well as ADB (Auto-Death Benefit) claims
Assist in taking first notice of loss calls (FNOL) and participate in the department phone queue as needed
Make coverage determinations and conduct investigative work of a complex nature, advising customers as to accurate course of action related to coverage issues
Make appropriate liability determinations based upon the evidence gathered
Evaluate any potential for subrogation and initiate an initial notice of subrogation request
Develop negotiation strategies to resolve claims effectively and efficiently with insureds, claimants, or representatives of the injured parties
Communicate pertinent case facts to a supervisor, manager or committee when appropriate
Actively shapes our company culture (e.g., participating in employee resource groups, volunteering, etc.)
Lives into cultural norms (e.g., willing to have cameras when it matters: helping onboard new team members, building relationships, etc.)
Travels as needed for role, including divisional / team meetings and other in-person meetings
Fulfills business needs, which may include investing extra time, helping other teams, etc
Qualification
Required
2+ years of Casualty claims experience OR a minimum of 2 years of claims experience including 1+ year of Commercial claims experience
High School / GED or a minimum of 3 years experience in a Casualty claims role within P&C insurance industry
Required to acquire and/or maintain multiple Adjuster's Licenses (state-specific) within the first 90 days of employment and/or job transfer
Preferred
3+ years of Casualty claims handling experience
Prior experience with Commercial policies
BA/BS in business, insurance or related area
Flexibility to work any shift during the operating hours of 5:30 a.m. to 7 p.m. in your time zone, which may include evenings and/or weekends
Capability to complete training and perform the job in a remote setting as required
Outstanding interpersonal and strong computer navigation abilities
Ability to handle several tasks simultaneously
Shows respect for differences through excellent communication skills with people from an array of backgrounds
Benefits
Total compensation package
Annual bonus eligibility for most roles
401(k) with a company match
Company
CSAA Insurance Group, a AAA Insurer
Why we're forever forward -- At CSAA IG, one thing will always endure: our commitment to excellence in everything we do for our members, employees and communities.
1001-5000 employees
Funding
Current Stage
Late StageLeadership Team
Mike Zukerman
President and CEO
Joseph Kamau
SVP and Chief Information Security Officer
Recent News
Digital Insurance
2025-10-23
2025-10-04
Company data provided by crunchbase