DND Staffing LLC · 2 hours ago
QE Technology Manager - Network Management Systems
NYC Metro Area
Full-time
Hybrid
Mid, Senior Level
4+ years expDND Staffing LLC is seeking a QE Technology Manager specializing in Network Management Systems. The role involves managing testing teams, ensuring adherence to quality standards, and collaborating with various stakeholders to enhance system performance and reliability.
Staffing & Recruiting
Responsibilities
Build and maintain expert-level knowledge of the Outage Management Systems (OMS) with a specific focus on a Network Management System (NMS) product area
Ensure OMS projects adhere to TCoE established standards and best practices
Coordinate with vendors, developers, business stakeholders to define test requirements and acceptance criteria
Manage a team of testers/contractors, tracking project metrics, reducing defects, and fostering collaboration between OMS support teams and business units
Provide leadership in adopting TCoE defined standardizations, best practices, tools, templates, Gen AI solutions
Manage a team to develop and execute comprehensive test plans, strategies, and scripts (both manual and automated) for the OMS programs
Lead Testing activities for OMS applications, including functional, regression, integration, performance and User acceptance testing
Collaborate closely with vendors, developers, business analysts and support teams to reproduce and resolve issues
Oversee testing of integrations with GIS, SCADA, AMI, CC&B and Work Management Systems
See through the successful QE process standardization, tools standardization, resource standardization and testing service protocol development and execution of selected projects under the TCOE umbrella
Define and track TCoE testing KPIs, milestones and metrics in close partnership with the team
Focus on reducing defects across the selected OMS projects, emphasizing testers' understanding of business operations
Serve as a primary TCoE Application / functional lead enhancing testers' business understanding through collaboration with SMEs and business units
Collaborate with operations and IT teams to validate system performance during planned outages. Upgrades, emergency simulations
Maintain documentation of test plans, cases, scripts and results for audit and compliance purposes
Support disaster recovery and failover testing to ensure system resilience
Foster staff development, recommend technical training, and provide skill-building feedback for junior team members
Perform other related tasks and assignments as required
Qualification
Required
Bachelor's Degree and 4+ years of working experience in supporting IT application infrastructure of a large user base, focused on Software/Quality engineering
Associate's Degree and 5+ years of working experience in supporting IT application infrastructure of a large user base, focused on Software/Quality engineering
Motivated to learn and contribute to initiatives that integrate automation AI capabilities, required
Ability to learn new technology as required for the job using documentation and other available resources, required
Experience leading Projects and teams, required
Familiarity of the various development technologies such as web applications, mobile technologies, thick clients etc., required
Familiarity with N tier architecture and emerging technologies and practices, e.g. Big Data/Analytics, Cloud (SaaS, PaaS), mobile, sensors (Internet of Things), required
Familiarity with Outage Management Solutions Systems (OMS) or Electric utility domain knowledge, required
Working exposure with tools or frameworks that enable AI-assisted testing (for example, AI-based test case generation, defect prediction, or self-healing tests), required
Must be comfortable and skilled at selling new processes and techniques. Must be able to communicate designs and give persuasive presentations, required
Ability to establish medium and long-term plans and priorities and estimate investment requirements, required
Must be flexible and able to work off-hours as required to support deployments, resolve production problems, or respond to corporate emergencies, required
Anticipate, identify and manage resolutions of critical obstacles, required
Able to act as a coach and mentor for assigned team members with the ability to transfer knowledge to various audiences, required
Experience with Sprint Planning, Backlog Refinement, Increment Planning, and Retrospectives, required
Preferred
Ability to write and Optimize database queries to extract and manipulate data efficiently, preferred
Someone with Scrum Certification and Scrum project management, preferred
Experience designing, developing, implementing technologies in one or more domains, e.g., applications or data, preferred
Company
DND Staffing LLC
DND Staffing LLC was formed with a simple goal in mind, to recruit the brightest, and most qualified candidates for our clients.
2-10 employees
Funding
Current Stage
Early StageCompany data provided by crunchbase