Lead Clinical Admin Coordinator - Boston jobs in United States
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Tufts Medicine · 12 hours ago

Lead Clinical Admin Coordinator - Boston

Tufts Medicine is a healthcare organization seeking a Lead Clinical Admin Coordinator to provide administrative and business support. The role involves coordinating the work of administrative staff, supporting practice operations, and enhancing the patient experience while ensuring compliance and identifying improvement opportunities.

Health CareHospitalMedical

Responsibilities

Manages the referral process for the practice to ensure effective coordination of care
Assists in developing coverage plans and arranging staffing
Coordinates training, assignment, and set-up of new staff: processing network request forms, passwords, and informing Practice Manager of any need for equipment ordering/set-up
Takes a lead role in template creation and changes related to this position and identifies opportunity to improve productivity/efficiency
Identifies and participates in performance improvement and other special projects
Assists in assuring regulatory compliance and completes rounds of the work area to assess improvement needs
Manages copay collection logs and organizes daily deposits for Practice Manager
Manages inventory of supplies related to front desk, exam rooms, and team rooms and notifies Practice Manager when to place orders
Holds practice coordinator meetings to assign tasks dependent on the needs of the practice

Qualification

Healthcare experienceOperational procedures knowledgeTeam leadershipBilingualComputer literacyCommunication skillsInterpersonal skillsOrganizational skillsAttention to detailConfidentiality maintenance

Required

Associate's degree AND Three (3) years of experience supporting customers OR
High school diploma or equivalent AND Five (5) years of experience supporting customers with at least two (2) years of experience in a healthcare setting
Knowledge of health care delivery system
Ability to manage multiple, simultaneous tasks and prioritize according to established criteria and protocols
Computer literacy required, including familiarity with email, Microsoft Office programs and scheduling applications
Excellent communications skills, both oral and written
Strong interpersonal skills
Demonstrated organizational skills and attention to detail
Ability to maintain confidential medical information
Ability to learn and use hospital network programs
Ability to work independently to prioritize work and to be flexible in work assignments

Preferred

Five (5) years of experience in a healthcare setting, including staffing and scheduling
Bilingual

Benefits

Comprehensive Total Rewards package that supports your health, financial security, and career growth

Company

Tufts Medicine

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Tufts Medicine is a health system offering healthcare services.

Funding

Current Stage
Late Stage

Leadership Team

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Michael Dandorph
President and CEO
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Andrew DeVoe
Chief Financial Officer
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Company data provided by crunchbase