Strategic Staffing Solutions · 4 days ago
User Experience Manager
San Antonio, Texas Metropolitan Area
Contract
Onsite
Mid, Senior Level
4+ years expStrategic Staffing Solutions is seeking a creative and detail-oriented Project Manager with a strong passion for delivering exceptional user experiences through compelling digital content. The role involves leading enhancements in user experience and content effectiveness, collaborating with cross-functional teams, and measuring key performance indicators related to UX and content effectiveness.
ConsultingCRMHuman ResourcesInformation TechnologySmall and Medium BusinessesStaffing Agency
Hiring Manager
Robert Garcia
Responsibilities
Partner with the Senior Project Manager to lead the enhancement of the top 20 call-driving message templates, focusing on improving clarity, user experience, and call-to-action effectiveness through content and design
Oversee the transformation of online document notifications, providing UX and content expertise to incorporate personalized and actionable content that drives member engagement
Contribute to comprehensive member journey mappings by providing UX and content-focused analysis and recommendations for messaging touchpoints, identifying opportunities for template enhancement or obsolescence
Collaborate with product teammates and content experts to inform and update digital messaging and document standards, with a strong emphasis on UX and content best practices
Assist in measuring and reporting on key performance indicators related to UX and content effectiveness, such as message comprehension, user satisfaction with content, and the impact of personalized elements, in partnership with product teammates
Qualification
Required
4+ years of experience supporting project managers in the execution of digital projects, including task management, tracking progress, and ensuring deliverables meet quality standards, particularly in content and UX related aspects
5+ years of experience in UX design and digital content strategy, with a demonstrated ability to create user-centered content for messaging, notifications, and digital communications
Experience in journey mapping from a user's perspective and translating user needs into actionable content enhancements
5+ years of experience in optimizing digital content for clarity, engagement, and conversion across various channels, with a strong focus on personalization techniques and A/B testing of messaging elements
Figma, CMS, Jira Work Management (JWM), analytics tools, box, Microsoft
Preferred
Experience in the financial services or a related highly regulated industry is a plus
A portfolio showcasing UX and digital content work for messaging or similar digital communications is highly desirable
Company
Strategic Staffing Solutions
Strategic Staffing Solutions is a recruiting company which helps companies find suitable employees in various industries.
1001-5000 employees
H1B Sponsorship
Strategic Staffing Solutions has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (101)
2024 (93)
2023 (95)
2022 (53)
2021 (53)
2020 (57)
Funding
Current Stage
Late StageLeadership Team
Cindy Pasky
Founder and CEO
Recent News
DBusiness Magazine
2025-05-01
Crain's Detroit Business
2025-02-03
Company data provided by crunchbase