Customer Growth Performance Manager jobs in United States
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Sage · 14 hours ago

Customer Growth Performance Manager

Sage is a company focused on providing deep commercial insights and operational performance understanding. They are seeking a Customer Growth Performance Manager to act as a strategic business partner to the US Growth and Finance teams, ensuring data-driven insights into customer behavior and product performance.

Business Information SystemsEnterprise SoftwareHuman ResourcesInformation TechnologySoftware
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H1B Sponsor Likelynote

Responsibilities

Deliver detailed deep-dive analysis on in-life performance across the US business, with actionable insights
Act as the primary performance business partner for US Growth and Finance teams
Own the US in-life performance cadence including weekly scorecards and reviews
Partner with Growth leaders to evaluate campaign and product performance
Provide scenario modelling to influence decision-making
Work with Finance to ensure a consistent performance view
Support standardization of global frameworks within the US market
Translate complex data into clear narratives
Collaborate with Product, Marketing, CS, Sales Ops
Drive continuous improvement in performance insight quality

Qualification

Analytical backgroundAnalytics tools proficiencyAdvanced Excel skillsSQL capabilityCommercial performance reportingBI & visualization toolsPartnering skillsConfident presenterLifecycle metricsStorytelling abilities

Required

Strong analytical background in SaaS or tech
Proven partnering and influencing skills
Deep understanding of lifecycle metrics
Strong storytelling and communication abilities
High proficiency in analytics tools
Confident presenter to senior leadership
Advanced Excel skills (complex formulas, Power Query, pivot tables, scenario modelling, cohort analysis)
BI & visualization tools (Power BI preferred; Tableau / Looker / Qlik acceptable alternatives)
Data modelling & metric design, including renewal rate by value, churn, retention cohorts, LTV, and ARR movements
Strong SQL capability for extracting, joining, and validating data from multiple sources
Commercial performance reporting, translating data into insights and actions for senior stakeholders

Preferred

Experience in global organizations
Familiarity with recurring revenue KPIs

Benefits

Comprehensive health, dental and vision coverage
401(k) retirement match (100% matching up to 4%)
32 days paid time off (21 personal days, 10 national holidays, 1 floating holiday)
18 weeks paid parental leave for birth, adoption or surrogacy offered 1 year after start date
5 days paid yearly to volunteer (through Sage Foundation)
$5,250 tuition reimbursement per calendar year starting 6 months after hire date
Sage Wellness Rewards Program ($600 wellness credit and $360 fitness reimbursement annually)
Library of on-demand career development options and ongoing training offerings

Company

At Sage, we knock down barriers with information, insights, and tools to help your business flow.

H1B Sponsorship

Sage has a track record of offering H1B sponsorships. Please note that this does not guarantee sponsorship for this specific role. Below presents additional info for your reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (8)
2024 (9)
2023 (3)
2022 (13)
2021 (6)
2020 (5)

Funding

Current Stage
Late Stage

Leadership Team

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Alvaro Ramirez
CEO & President Southern Europe
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Steve Hare
Chief Executive Officer
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Company data provided by crunchbase