Senior Manager, Marketing - Customer Experience jobs in United States
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Teva Pharmaceuticals · 6 hours ago

Senior Manager, Marketing - Customer Experience

Teva Pharmaceuticals is a leading innovative biopharmaceutical company dedicated to addressing patients’ needs. The Senior Manager will evaluate market conditions, identify issues and opportunities, and develop campaigns targeting patients and care partners to enhance brand strategies and objectives.

BiopharmaHealth CareMedicalPharmaceutical

Responsibilities

Lead and execute consumer-focused brand promotion initiatives to drive brand and portfolio performance
Collaborate with agency partners to develop, execute, and evaluate tactical plans, while contributing to overall brand strategy and direction
Own creative messaging, field materials, and performance measurement across marketing activities
Support and manage communication channel activities, including both personal and non-personal promotion (NPP)
Lead sponsorship initiatives with advocacy organizations focused on schizophrenia and mental health
Partner with the Patient Services team to develop and manage tactics and promotional materials supporting the patient HUB
Develop, execute, measure, and optimize marketing tactics aligned with established strategies and KPIs
Partner with Market Research to translate insights into effective planning, messaging, and tactical execution
Analyze and synthesize market insights to inform data-driven decision-making
Lead and manage the promotional material review and approval process
Ensure alignment with internal policies and external codes of conduct at both the organizational and individual levels

Qualification

Pharmaceutical experienceConsumer marketing experienceProject managementMarket analysisPatient journey mappingMS Office proficiencyVerbal communicationWritten communicationInterpersonal skills

Required

Bachelor's degree required; master's degree preferred
A minimum of 5 years of pharmaceutical experience is required
A minimum of 2 years of pharmaceutical consumer marketing experience or equivalent is required
Strong pharmaceutical industry knowledge and therapeutic area business acumen
Experience and understanding of all media and non-personal promotion components that support the building of a diverse consumer branded and unbranded promotional plan
Patient and / or caregiver journey mapping to strategy and tactical plan development
Able to draw insights from variety of sources, understand markets and competition. Compiles relevant data from appropriate sources and performs analysis for the department. Synthesizes complex and diverse information, recognizes trends and/or interrelationships
Ability to meet objectives and deadlines, promote efficiency and effectiveness, and incorporate improvements and program return on investment (ROI)
Project management experience and the ability to manage and coordinate projects with multiple internal stakeholders and vendors
Excellent verbal, written, organization and interpersonal skills required
Versed in MS Office tools including Word, PowerPoint, Excel and Outlook

Benefits

Comprehensive Health Insurance: Medical, Dental, Vision, and Prescription coverage starting on the first day of employment, providing the employee enrolls.
Retirement Savings: 401(k) with employer match, up to 6% and an annual 3.75% Defined Contribution to the 401k plan.
Time Off: Paid Time Off including vacation, sick/safe time, caretaker time and holidays.
Life and Disability Protection: Company paid Life and Disability insurance.
Additional benefits include, but are not limited to, Employee Assistance Program, Employee Stock Purchase Plan, Tuition Assistance, Flexible Spending Accounts, Health Savings Account, Life Style Spending Account, Volunteer Time Off, Paid Parental Leave, if eligible , Family Building Benefits, Virtual Physical Therapy, Accident, Critical Illness and Hospital Indemnity Insurances, Identity Theft Protection, Legal Plan, Voluntary Life Insurance and Long Term Disability and more.

Company

Teva Pharmaceuticals

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Teva Pharmaceuticals is a pharmaceutical company that develops generic and innovative medicines.

Funding

Current Stage
Public Company
Total Funding
$5.51B
Key Investors
Royalty PharmaBerkshire Hathaway
2026-01-11Post Ipo Equity· $500M
2025-05-20Post Ipo Debt· $2.3B
2023-11-13Post Ipo Equity· $100M

Leadership Team

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Dipankar Bhattacharjee
President & CEO: Generics Europe
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Richard Francis
President and Chief Executive Officer
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Company data provided by crunchbase