Business Systems Analyst jobs in United States
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MealSuite · 15 hours ago

Business Systems Analyst

MealSuite builds end-to-end foodservice technology for healthcare and senior living organizations. They are seeking a Business Systems Analyst to partner with various departments to document processes, gather business requirements, and support the design of workflows and system changes to improve alignment and scalability.

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Culture & Values

Responsibilities

Partner with departments to document current-state processes and identify gaps, inefficiencies, and improvement opportunities
Facilitate requirement-gathering sessions and translate business needs into clear functional requirements, user stories, and acceptance criteria
Maintain process documentation, system requirements, and change logs to support governance and knowledge sharing
Support testing, validation, and rollout of system and process changes, including user enablement and documentation
Establish a standardized framework for intake, prioritization, and documentation of system and process change requests

Qualification

Business process documentationFunctional requirements translationSaaS environments familiarityBusiness systems conceptsCross-functional collaborationChange management practicesUser stories creation

Required

Experience documenting business processes and system requirements in a growing, evolving environment where processes are still being defined
Strong understanding of business systems concepts (CRM, ERP, SalesForce, ZenDesk)
Ability to translate business needs into functional requirements and user stories
Experience working with cross-functional stakeholders
3+ years of experience as a Business Systems Analyst, Business Analyst, or similar role
2+ years of experience supporting system or process change initiatives in a SaaS or technology-enabled organization

Preferred

Familiarity with SaaS environments and change management practices is a plus

Benefits

Unlimited paid time off - yeah, you read that right! We trust our employees to build their own version of balance so they can feel rejuvenated to bring their best every day.
Retirement savings support - we invest in your future with RRSP/401(k) matching at 100% up to 3%, because long-term security matters just as much as day-to-day balance.
Health benefits - this includes day one medical, dental, and vision options, life & disability insurance, and paid maternity and parental leave.
Hybrid flexibility - we value the collaboration, mentorship and learning that come from physically working next to one another, as well as the benefits that remote work can offer.
Work-life balance - this is supported by the fact that more than 90% of current employees agree that their leader supports their wellbeing.
Participation in our equity program - we'd love for you to share in MealSuite's success as we continue to grow!
Opportunities for career development and advancement - we support our employees in pursuing and achieving their professional goals.
Purposeful work with a positive community impact - more than 90% of our North American employees agree that the company's purpose aligns with their personal values.

Company

MealSuite

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MealSuite is a fully integrated, end to end, dietary, food production, inventory, kitchen management and point of sale solution

Funding

Current Stage
Growth Stage

Leadership Team

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Sean Rowe
Chief Executive Officer
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Company data provided by crunchbase