Target · 5 hours ago
Sr. PSQA Manager Third Party
Target is a Fortune 50 company and one of America's leading retailers. The Sr. Manager – Business Ops on the Product Safety, Quality and Regulatory team will drive 3rd party lab relationships and governance to support Owned Brands, ensuring compliance and quality in product safety processes.
CommunitiesE-CommerceRetailShopping
Responsibilities
Lead PSQR efforts to create quality, safe, and compliant Owned Brand products by owning programs and projects that improve efficiency and execution within Lab strategy and operations
Own governance and delivery of key milestone forums and stakeholder alignment
Drive 3rd party lab partner performance management across labs by establishing operating rhythms (e.g., KAM connects), monitoring SLA performance, and leading escalation and resolution of service and system issues
Assess, mitigate, and manage quality risk within Owned Brand categories by identifying lab operational gaps and executing mitigation plans with PSQA and regional partners
Lead development and maintenance of consistent approaches and frameworks for PSQR lab operations and testing governance
Collaborate with PSQR and PSQA teams to deliver end-to-end lab solutions, ensuring alignment across strategy, process, execution, and partner accountability
Drive process and tool improvements supporting product testing, issue resolution, and quality analysis, enabling products that foster guest trust, love, and loyalty
Manage, maintain, and update quality and lab governance documentation, ensuring centralized access, version control, and continuity
Demonstrate agility in supporting shifting business priorities, new category needs, and evolving guest expectations
Qualification
Required
8+ years of experience in product quality, compliance, testing, and/or quality operations (Owned Brands or retail/manufacturing preferred)
Proven ability to manage external partners and service performance through clear governance, SLAs, escalation management, and relationship leadership
Strong analytical, problem-solving, decision-making, and attention-to-detail skills; comfortable operating with ambiguity and driving closure
Excellent verbal and written communication; able to influence across internal teams and external organizations at multiple levels
Adept at working in a fast-paced, highly collaborative, and changing environment with strong project/program management discipline
Proficient with common tools (e.g., Outlook, Smartsheet/Planner or equivalents, reporting dashboards) and comfortable learning new systems quickly
Ability to travel internationally and domestically as needed to support business and partner engagements
Committed to agile learning and continuous improvement
Benefits
Comprehensive health benefits and programs
Medical
Vision
Dental
Life insurance
401(k)
Employee discount
Short term disability
Long term disability
Paid sick leave
Paid national holidays
Paid vacation
Company
Target
Target is a retailing company providing access to a wide selection of products such as furniture, electronics, toys, and others.
H1B Sponsorship
Target has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2023 (1)
2022 (2)
Funding
Current Stage
Public CompanyTotal Funding
unknown2007-12-01Post Ipo Equity
1978-01-13IPO
Recent News
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