JLL · 20 hours ago
Quality Specialist
Apex, NC
Full-time
Onsite
Senior Level
5+ years expJLL is a leading global provider of real estate and investment management services. The Quality Specialist role involves providing comprehensive quality assurance support for pharmaceutical facility operations, ensuring compliance with company policies and FDA regulations.
CommercialReal Estate
No H1B
Responsibilities
Executing Quality Compliance programs for cGMP manufacturing facilities and ensuring full regulatory adherence
Conducting facility self-assessments and vendor/supplier audits to maintain quality standards
Preparing and revising SOPs, change control documentation, investigations, and CAPAs
Developing training materials for facilities maintenance and operations teams; and maintaining personnel qualification files
Tracking and following up on quality events with department managers to ensure resolution
Supporting achievement of Key Performance Indicators outlined in Service Level Agreements
Interfacing with client quality control personnel to ensure proper documentation and SOP adherence
Development and execution of Quality Controls for warehousing and operations
Train, mentor and develop JLL personnel in areas of GMP, GDP, Compliance and Regulations
Qualification
Required
Bachelor's degree in Engineering or equivalent experience in related field
Minimum 5 years of experience in pharmaceutical, biotech, medical device or life sciences sectors under GMP regulations
Minimum 4 years of regulatory quality and statutory compliance experience
Quality Assurance role experience in FDA-regulated manufacturing facilities
Strong knowledge of cGMP regulations as applied to maintenance and manufacturing equipment
Proficiency with Quality Engineering techniques, CMMS systems, and Quality Management Systems
Advanced computer skills including Microsoft Word, Excel, and PowerPoint
Excellent verbal and written communication skills
Navigates complex operational challenges by diagnosing issues, evaluating options, and driving timely, effective resolutions
Proficient in SAP or similar ERP systems, document management/control systems, and digital maintenance tools used in regulated environments
Preferred
Auditing experience in pharmaceutical or regulated manufacturing environments
Experience with documentation control systems and change management processes
Background in facility maintenance operations within pharmaceutical settings
Knowledge of Quality Management Systems implementation and continuous improvement methodologies
Experience developing training programs for technical teams
Familiarity with client satisfaction survey processes and KPI management
Self-motivated and detail-oriented work style with ability to function independently in dynamic team environments
Professional certifications in Quality, Regulatory Affairs, or cGMP (e.g., ASQ, RAC, or equivalent)
Benefits
401(k) plan with matching company contributions
Comprehensive Medical, Dental & Vision Care
Paid parental leave at 100% of salary
Paid Time Off and Company Holidays
Early access to earned wages through Daily Pay
Company
JLL
We’re a leading professional services firm that specializes in real estate and investment management.
10001+ employees
Funding
Current Stage
Public CompanyTotal Funding
$1.59B2025-11-03Post Ipo Debt· $565.35M
2023-11-08Post Ipo Debt· $400M
2019-05-29Post Ipo Debt· $46.5M
Leadership Team
Christian Ulbrich
Global Chief Executive Officer
Jones Lang LaSalle
Global CEO, Capital Markets and Member
Recent News
2026-01-07
Morningstar.com
2025-12-29
Company data provided by crunchbase