AccentCare · 1 day ago
Client Service Liaison
United States
Full-time
Remote
Entry Level
$22/hr - $22/hr
1+ years expAccentCare is a purpose-driven organization dedicated to providing exceptional care in personal care services. They are seeking a Client Service Liaison who will ensure clients receive scheduled care, manage communications regarding schedules, and maintain accurate documentation in the EMR system.
Hospital & Health Care
Responsibilities
Ensures all clients receive care as scheduled and authorized, manage the communication to clients and caregivers regarding schedule and service changes and ensures documentation notes are completed and properly entered into the EMR
Responsible for initiating contact with new clients upon notification from the Intake Department. Answer and triage telephone calls coming into the staffing department. Monitor the EMR system and complete daily attendance verification
Prepare, monitor, and distribute open case/client coverage report for the Client Service Staffers and Supervisors
Communicate scheduling and/or service changes to clients, payors and caregivers as needed
Enter coordination notes into the EMR to ensure appropriate documentation occurs. Perform customer service calls. Assist Staffers and Client Service Supervisors as needed. Assists with overflow coverage
Responsible for status, scheduling and/or demographic related changes in EMR. Review and respond to the staffing email and voicemail systems to resolve caregiver issues. Perform on-call duties as needed
Qualification
Required
Previous home health care or home care experience highly desirable
High School or GED required
one year or more of Scheduling experience
Benefits
Medical, dental and vision coverage
Paid time off and paid holidays
Professional development opportunities
Company-matching 401(k)
Flexible spending and health savings accounts
Wellness offerings such as an employee assistance program, pet insurance and access to Calm, a meditation, sleep and relaxation app
Programs to celebrate achievements, milestones and fellow employees
Company store credit for your first AccentCare-branded scrubs for patient-facing employees
And more!
Company
AccentCare
AccentCare is setting the standard for care excellence and shaping the future of aging in place by putting the patient first in all we do.
10001+ employees
H1B Sponsorship
AccentCare has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (2)
2024 (1)
2023 (1)
2022 (1)
2021 (2)
2020 (3)
Funding
Current Stage
Late StageLeadership Team
Glenn Steigbigel
SVP/COO Home Health
Katy Black
SVP, Chief Administrative Officer
Recent News
St Pete Catalyst
2022-03-16
Company data provided by crunchbase