Trillium Health · 1 day ago
People Operations Generalist
Rochester, NY
Full-time
Onsite
Mid, Senior Level
$55K/yr - $72K/yr
5+ years expTrillium Health is a mission-based, non-profit community health organization seeking a People Operations Generalist. This role supports the full employee lifecycle through onboarding, training support, and provides backup coverage across multiple People Operations functional areas.
Health CareHigher EducationMedicalPharmaceutical
Responsibilities
Manages and tracks all onboarding steps following the offer stage
Ensures all required onboarding documentation is completed and submitted
Serves as the primary point of contact for new hires regarding orientation schedules, instructions, and follow‑up communication
Oversees and facilitates new employee orientation
Coordinates with internal departments to ensure a seamless first‑day and first‑week experience for new hires
Partners with team members on program design, delivery, and continuous improvement
Assists with scheduling, organizing, and tracking training sessions
Maintains training records and ensures required competencies are documented
Supports special training initiatives and organizational development programs
Provides backup for scheduling external trainings, calendar management, and communications
Serves as backup recruiter, supporting high‑volume requisitions (40+ open roles)
Assists with candidate screening, interview scheduling, applicant communication, and job posting management
Supports hiring managers throughout the hiring process and ensures timely follow‑up
Handles employment‑related inquiries from applicants, employees, and supervisors, referring complex or sensitive matters appropriately
Supports PO team with employee relations activities as needed
Reviews written warnings, final written warnings, and performance improvement plans for accuracy and consistency
Assists with documentation, employee follow‑up, and coordination of ER‑related meetings
Maintains confidentiality and professionalism when managing sensitive matters
Provides backup support for employee leave processing (FMLA, disability, paid family leave)
Assists with benefits questions, follow‑up, and employee support
Demonstrates respect and support for patients, employees, and visitors with varied life experiences
Upholds and models organizational mission, vision, and One Trillium values
Responsible for maintaining confidentiality of patient, client, employee, and proprietary information
Must meet departmental performance standards and participate in compliance audits and quality improvement plans
Expected to engage in continuous improvement of job responsibilities and work processes
Performs other duties as assigned
Qualification
Required
Bachelor's degree in Human Resources preferred; 5 years of HR experience preferred. Will consider equivalent relevant work experience
Interest in working for a mission‑based, non‑profit community health organization
Strong knowledge of PO best practices, employment law fundamentals, and common HR workflows
Excellent organizational and multitasking abilities; able to manage and prioritize multiple responsibilities simultaneously
Strong written and verbal communication skills
Ability to build positive relationships with employees and leadership
Experience using HRIS and ATS platforms; quick learner with new systems
Ability to maintain confidentiality and handle sensitive information professionally
Strong follow‑through, attention to detail, and ability to independently resolve routine issues
Preferred
SHRM‑CP or PHR certification a plus
Company
Trillium Health
Trillium Health is a community health center offers health care, specialty HIV medical care.
201-500 employees
Funding
Current Stage
Growth StageTotal Funding
$4MKey Investors
Health Resources and Services Administration
2024-11-25Grant· $3M
2024-02-26Grant· $1M
Leadership Team
Jason Barnecut-Kearns
President & CEO
Recent News
Rochester Business Journal
2026-01-04
Rochester Business Journal
2025-12-27
Rochester Business Journal
2025-10-03
Company data provided by crunchbase