VARITE INC · 2 days ago
USA_Analyst
Boise, ID
Full-time
Onsite
Mid Level
$21.42/hr - $22.05/hr
3+ years expVARITE INC is a global consulting and staffing services firm known for its strong delivery and talent development. They are seeking a USA_Analyst to provide first and second level support, assist with troubleshooting hardware issues, and contribute to knowledge base documentation.
Information Technology & Services
Responsibilities
Provide first and second level support
Support L1 technicians, including providing guidance and serving as an escalation point
Regularly add to knowledge base, by documenting and sharing solutions
Assist with additional projects outside of regular daily tasks, as directed by host and/or team leads
Troubleshooting all hardware and accessories issues (ie desktops, laptops, monitors, keyboard/mice, printers, mobile devices, A/V equipment)
Advanced issued mobile phone and tablet support, utilizing Intune, Duo, and applying specific configurations of tablets and mobile devices for individual department needs
Qualification
Required
Provide first and second level support
Support L1 technicians, including providing guidance and serving as an escalation point
Regularly add to knowledge base, by documenting and sharing solutions
Assist with additional projects outside of regular daily tasks, as directed by host and/or team leads
Troubleshooting all hardware and accessories issues (ie desktops, laptops, monitors, keyboard/mice, printers, mobile devices, A/V equipment)
Advanced issued mobile phone and tablet support, utilizing Intune, Duo, and applying specific configurations of tablets and mobile devices for individual department needs
Preferred
3-5 years or more providing end-user technical support
A+ Certification
Detailed knowledge of Active Directory
Knowledge of Windows XP, 7, and 10
Knowledge of anti-virus / anti-malware programs
Knowledge of Microsoft Office suite
Company
VARITE INC
VARITE has a definite spirit.
1001-5000 employees
Funding
Current Stage
Late StageLeadership Team
Adarsh Katyal
President & CEO
Sue Patel Arora
Vice President Of Strategic Partnerships
Company data provided by crunchbase