General Dynamics Mission Systems · 1 day ago
Space Force MUOS Site Support Specialist
Scottsdale, AZ
Full-time
Onsite
Mid, Senior Level
$90K/yr - $100K/yr
6+ years expGeneral Dynamics Mission Systems is a leader in high technology solutions and services for defense and scientific missions. They are seeking a Mobile User Objective System (MUOS) Site Support Engineer to provide Intermediate-Level support for the live MUOS system, focusing on maintaining the ground system network and supporting system operators.
AerospaceBusiness Information SystemsInformation ServicesInformation TechnologyNational SecuritySensor
No H1B
Security Clearance RequiredU.S. Citizen Only
Responsibilities
Successfully recreate and/or close out site trouble tickets
Troubleshoot and resolve issues that impact system operations
Provide on-the-job training to O-Level operators and maintainers, as needed, to empower them to become successful in their role
Perform proactive system checks to both identify issues before they become problems, and to discover existing problems that do not have automated detection mechanisms
Work directly with development engineers (i.e. D-Level) to collect data logs, equipment configuration, etc., in support of resolving issues that have been escalated to D-Level subject matter experts for resolution
Identify key MUOS deficiencies and help influence the prioritization of development tasks required to address important site issues
Provide weekly written status reports
Support 24/7 site operations, including 'on call' support as required
Qualification
Required
Requires a Bachelor's or Technology degree in Engineering or a related specialized area/field, or equivalent (4 years job-related experience)
Requires an additional 2+ years of job-related experience, or a Master's degree
Department of Defense SECRET security clearance is preferred at time of hire
Candidates must be able to obtain a SECRET clearance within a reasonable amount of time from date of hire
Applicants selected will be subject to a U.S. Government security investigation and must meet eligibility requirements for access to classified information
Due to the nature of work performed within our facilities, U.S. citizenship is required
Active DoD Secret (or higher) security clearance
IAT Level II certification or qualifying degree
Ability to clearly communicate findings and recommendations to local operators, managers, and remote site technicians via verbal and written communication
Skills to both multitask and prioritize simultaneously occurring high priority issues in an operational site environment
Working knowledge of both the Windows (e.g. Windows XP, Windows 10, Windows Server 2003, Windows Server 2012) and UNIX (Red Hat Enterprise Linux and Solaris) operating systems
Experience with the configuration and monitoring of IP network equipment including routers, switches, firewalls, load balancers, and HAIPEs
Exposure to computer virtualization solutions
Experience with various network protocols (e.g. BGP, RDP, SCP/SFTP/SSH, SNMP, TCP, etc.)
Knowledge of Public Key Infrastructure (PKI) certificate authentication
Preferred
MUOS system architecture and subsystem connections
MUOS ground infrastructure and networking equipment
MUOS RF subsystems theory of operation
MUOS WCDMA call processing concepts. Knowledge of the MUOS Ericsson Radio Access Network (RAN) solution is a plus (e.g. RBS, RNC, OSS-RC, moshell)
MUOS backup/archive, planning/provisioning, key management system, and Over the Air Provisioning (OTAP) operations
Operation and use of MUOS Functional Terminals (MFTs), i.e. Radios
Knowledge of the MUOS Waveform is a plus
Use of Remedy incident trouble ticket systems
Benefits
Flexible work environment
Highly competitive benefits
Company
General Dynamics Mission Systems
General Dynamics Mission Systems designs and delivers critical systems and products for defense and cybersecurity customers. It is a sub-organization of General Dynamics.
10001+ employees
Funding
Current Stage
Late StageLeadership Team
Bo Elam
VP and CFO
Scott Butler
Senior Vice President Program Execution
Recent News
Washington Technology
2026-01-17
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