Laveer Engineering · 8 hours ago
Collector-Experienced
Norwell, MA
Contract
Onsite
Mid Level
$25/hr - $28/hr
3+ years expLaveer Engineering is seeking an Experienced Collector to manage and resolve delinquent accounts across multiple aging buckets. The role involves performing daily collection activities, collaborating with various teams to resolve payment issues, and preparing forecasts and reports.
Industrial EngineeringMechanical EngineeringService Industry
Responsibilities
Manage a portfolio of accounts from early delinquency through legal and bankruptcy stages
Perform daily collection activities including phone calls, emails, texts, and formal letters
Maintain a structured follow-up system to ensure customer commitments are met
Collaborate with Customer Service, Product, Billing, and Legal teams to resolve payment issues and disputes
Prepare weekly forecasts and progress reports by aging bucket
Analyze aging accounts receivable (AR) and monitor for non-payment trends
Offer and manage payment plans, process payments, and evaluate eligibility for extensions
Conduct skip tracing and assign field cases for accounts lacking contact information
Investigate and resolve collection-related disputes promptly
Prepare and submit cases for litigation to the legal team
Coordinate with third-party collection agencies and manage feedback loops
Negotiate settlements, gather project updates, and collect missing documentation to resolve outstanding balances
Qualification
Required
Minimum 3 years in a collection's role managing aging and default accounts
High school diploma required; college degree
Zuora (billing and subscription management)
Salesforce (CRM and case tracking)
CIS (Customer Information System)
Microsoft 365 Suite (Excel (can maintain complex spreadsheets), Outlook, Teams)
Benefits
Comprehensive Health and Income Protection Benefits
401(k) Savings Plan
Paid Vacations for Qualifying Positions
Company
Laveer Engineering
Laveer Engineering provides custom and off the shelf equipment solutions to industry.
11-50 employees
Funding
Current Stage
Early StageTotal Funding
unknown2021-06-01Acquired
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