Roche · 6 hours ago
Enterprise Clinical Service Provider Lead (eCOA)
South San Francisco, CA
Full-time
Onsite
Senior Level, Lead/Staff
$145K/yr - $270K/yr
8+ years expRoche is determined to transform drug development and is seeking an Enterprise Clinical Service Provider Lead to manage and oversee clinical service categories across Global Product Development. The role focuses on relationship management, supplier governance, and developing strategic sourcing strategies to optimize Clinical Operations.
BiotechnologyHealth CareHealth DiagnosticsOncologyPharmaceuticalPrecision Medicine
Responsibilities
Exemplary skills in developing and nurturing successful global supplier partnerships and robust stakeholder management to balance complex needs with business goals
Exceptional communication and advanced negotiation abilities, with extensive experience in strategically managing complex supplier partnerships
Own category /supplier governance, comprehensive oversight, and strategic issue management/escalation across global clinical operations. Expert knowledge of service provider landscape (e.g. eCOA and Rater Training, patient matching, patient engagement, transportation, and reimbursement, etc.)
Exceptional and strategic decision-making skills, capable of weighing complex short- and long-term impacts, and excellent judgment in escalating risks and issues
Ability to strategically develop and execute category sourcing strategies to optimize Clinical Operations across Business Units. Examples of supplier categories include eCOA and Rater Training, patient matching, patient engagement, transportation, and reimbursement, etc
Establish comprehensive financial oversight with Global Procurement to optimize spend and deliver cost efficiencies, including advanced service provider budget benchmarking and change order oversight
Qualification
Required
Bachelor's degree in Business Administration, Healthcare Management, Life Sciences, or a related field
8+ years of relevant experience in strategic supplier performance management in clinical development, or extensive direct experience working with clinical suppliers in performance management at a study and portfolio level
3+ years of experience of eCOA and Rater Training category but will also be required to support emerging categories and you have an understanding the inner workings of these services, the supplier landscape and best practices around sourcing strategies and performance management (e.g. KPI's, KQI's, etc)
Exceptional communication and advanced negotiation abilities, with extensive experience in strategically managing complex partnerships
Demonstrated exemplary relationship management and influential stakeholder management capabilities that span multiple business and organizational units to drive and influence results
Exceptional and strategic decision-making skills, capable of weighing complex short- and long-term impacts that significantly affect the business
Preferred
Advanced degrees (e.g., MBA, Master's in Healthcare Management)
Benefits
A discretionary annual bonus may be available based on individual and Company performance.
Company
Roche
Roche is a pharmaceutical and diagnostics company that offers medicines and diagnostic tests for various medical conditions and diseases.
10001+ employees
H1B Sponsorship
Roche has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (12)
2024 (9)
2023 (6)
2022 (2)
2021 (2)
Funding
Current Stage
Public CompanyTotal Funding
$7.79BKey Investors
SoftBankSCALE AINovartis
2021-08-04Post Ipo Equity· $5B
2020-12-07IPO
2020-05-06Post Ipo Equity· $0.5M
Leadership Team
Alan Hippe
Member of the Executive Board - Group CFO
Christine Bakan
Global Head and Group Vice President, Computational Science and Informatics R&D
Recent News
2026-01-25
2026-01-23
2026-01-22
Company data provided by crunchbase