NEOGOV · 23 hours ago
DSHS HCLA Field Services Administrator
Multiple Locations - Western Washington, WA
Full-time
Hybrid
Senior Level
$93K/yr - $124K/yr
5+ years expNEOGOV is looking for an experienced leader to support the Home and Community Administration in the Region 3 Field Services office. The role involves overseeing field service operations, ensuring compliance with regulations, and developing community partnerships while managing and leading staff in delivering social and health services programs.
GovTechHuman ResourcesInformation TechnologySoftware
Responsibilities
Plan, lead, develop, coordinate, and implement the regulatory activities throughout the region related to quality improvement activities with line staff and field managers
Lead in ensuring that field’s response to HCLA’s strategic plan, objectives and action plans are accomplished and submitted timely to HQ
In collaboration with the Regional Administrator, ensure that the corrective action plans are developed and submitted timely when state and federal audit occurs
Communicate and coordinate with regional staff and others, including the HQ Training Unit and HR to identify areas where line staff and/or field managers require professional development and/or performance issues addressed
Support Field Managers to ensure all staff are treated with dignity and respect and follow Equity, Diversity, Access, and Inclusion standards ensuring the workplace is free from bullying/harassment
Ensure Safety Committee meetings are meeting standards and recommendations are followed up
Work with the Regional Administrator to set expectations for performance and develop work plans; recruit, interview, hire, mentor, coach, train, and evaluate performance
Ensure that the workload of each of the unit is carried out; initiate corrective action when necessary; provide personnel consultation and performance feedback
Provide consultation and act as subject matter expert/resource to the management team in areas of interpreting regulations for both state and federal guidelines related to licensing, inspection, survey/certification and complaint investigations and matters related to administrative hearing
Qualification
Required
Master's degree in social science, health, public administration, or a related field and three years of experience planning, administering, developing, or delivering social and health services programs
Bachelor's degree in social science, health, public administration, or a related field and five years of professional experience planning, administering, developing, or delivering social and health services programs
Two years of experience working with vulnerable adults in a regulatory or professional capacity, including interpreting and applying laws and legal documents
Three years of experience managing and leading staff, including supervision of mid-level supervisors across a diverse, multi-site workforce
Willingness and ability to become SMQT-certified within one year of hire
Benefits
Employees and their families are covered by medical (including vision), dental and basic life insurance.
Staff are eligible to enroll each year in a medical flexible spending account which enables them to use tax-deferred dollars toward their health care expenses.
Employees are also covered by basic life and long-term disability insurance, with the option to purchase additional coverage amounts.
Dependent care assistance allows the employee to save pre-tax dollars for a child or elder care expenses.
Other insurance coverage for auto, boat, home, and renter insurance is available through payroll deduction.
The Washington State Employee Assistance Program promotes the health and well-being of employees.
State Employees are members of the Washington Public Employees' Retirement System (PERS).
Employees also have the ability to participate in the Deferred Compensation Program.
All state employees are covered by the federal Social Security and Medicare systems.
If you are employed by a government or not-for-profit organization, and meet the qualifying criteria, you may be eligible to receive student loan forgiveness under the Public Service Loan Forgiveness Program.
Full-time and part-time employees are entitled to paid holidays and one paid personal holiday per calendar year.
Full-time employees earn eight hours of sick leave per month.
Full-time employees accrue vacation leave at the rates specified in WAC 357-31-165.
Washington State supports members of the armed forces with 21 days paid military leave per year.
Most employees whose family member or household member dies, or for loss of pregnancy, are entitled to five (5) days of paid bereavement leave.
Company
NEOGOV
NEOGOV is the leading provider of workforce management software uniquely designed for the public sector, education, and public safety.
501-1000 employees
Funding
Current Stage
Late StageTotal Funding
$700MKey Investors
Warburg Pincus
2025-07-28Secondary Market· $700M
2025-07-28Acquired
2021-06-02Private Equity
Leadership Team
Shane Evangelist
CEO
Brandon McDonald
Head Of Marketing
Recent News
Canada NewsWire
2025-11-14
2025-11-14
Government Technology US
2025-10-31
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