Airgas · 14 hours ago
Salesforce Business Administrator
United States
Full-time
Remote
New Grad, Entry Level
$60K/yr - $70K/yr
0+ years expAirgas is a leading U.S. supplier of industrial, medical and specialty gases, and they are seeking a Salesforce Business Administrator. In this role, you will manage the full lifecycle of user management, provide technical support to end-users, and ensure data integrity while documenting administrative processes.
IndustrialMedicalRetail
No H1B
Responsibilities
Manage the full user lifecycle, including onboarding (new setups), offboarding (deactivations), and role/profile updates
Provision access by assigning appropriate Profiles, Roles, and Permission Sets to ensure security and data integrity
Coordinate training and alignment by assigning users to required training sessions and territory/goal records during setup or transitions
Serve as the first point of contact for end-users user maintenance, providing timely resolution to technical inquiries and login issues via a ticketing system
Bridge communication between end-users and the technical team, working closely with the Salesforce Administrator and Business Analyst to provide accurate guidance
Draft and distribute clear communications to keep users informed of system changes, updates, or best practices
Maintain internal documentation by reviewing system guides for accuracy and ensuring all administrative processes are current
Perform business and system analysis to identify user needs and recommend process improvements
Record precise administrative logs, ensuring all user maintenance activities are documented for audit and compliance purposes
Qualification
Required
Associate degree or equivalent experience. Associate's Degree preferred with a study in either Information Systems, Computer Science, or a related field with a strong focus on CRM systems
0-1 years of Salesforce administrator
Understanding of the Salesforce platform, with the ability to manage user management, including Role maintenance
Ability to write standard SOQL queries data import mapping to support reassignment of open records during creating/deactivating users
Ability to work creatively in a problem solving team environment
Excellent customer service skills; ability to form relationships
Excellent written and verbal communication skills
Proficient in Google Sheets, Docs, and Slides or equivalent
Proficiency in managing time and handling multiple tasks simultaneously
Capability to collaborate efficiently within a team and work autonomously over phone, email, face-to-face and virtual meetings
Meet work performance and/or productivity levels whether onsite or teleworking
Preferred
An Associate's degree or equivalent combination of education and experience is preferred
Understanding of Salesforce best practices and functionality preferred
Salesforce Certification is preferred but not required
Benefits
Medical, dental, and vision plans
Short-term and long-term disability
Life and accidental death and dismemberment (AD&D) insurance
Employee Assistance Program (EAP)
Pre-tax commuter transportation benefit
Parental leave
Vacation
Sick time
Floating holidays
Jury duty and funeral/bereavement leave
Paid holidays for all eligible full-time employees
401k plan with company matching funds
Tuition reimbursement
Discounted college tuition for eligible employees’ dependents
Airgas Scholarship Program for dependent children
Company
Airgas
Airgas, an Air Liquide company, is a leading U.S. single-source supplier of gases, welding equipment and supplies, and safety products.
10001+ employees
Funding
Current Stage
Public CompanyTotal Funding
unknown2015-11-17Acquired
1986-12-26IPO
Leadership Team
Robert McLaughlin
CFO
J
Jay Worley
Chief Operating Officer
Recent News
2025-12-19
Clayton B. Bruner, P.L.L.C.
2025-11-22
Company data provided by crunchbase