CBRE · 14 hours ago
Area General Manager - Philadelphia, PA
CBRE is a global leader in commercial real estate services and investment, and they are seeking an Area General Manager to oversee a regional team responsible for executing the company's strategic objectives and driving growth. The role involves providing leadership, ensuring service excellence, and managing financial performance across a defined portfolio of accounts.
CommercialFinancial ServicesProperty DevelopmentReal Estate
Responsibilities
Provide leadership, coaching and guidance to a defined portfolio of accounts, to ensure that contractual commitments are met and exceeded
Identify and execute opportunities for the strategic development of the portfolio, to deliver increased revenue and profitability, ensure additional services and projects are added, and contracts are renewed
Ensure optimum staffing structures operate across accounts, balancing cost reduction with the delivery of service excellence and employee satisfaction
Ensure appropriate account review, audit and governance regimes exist to meet regulatory, policy and contractual commitments, and ensure all required elements of the GWS Local Target Operating Model are in place
Attend account sites within the portfolio regularly and deputize for the Account Leader when necessary
Ensure a customer focus within all areas of operational activities, and that effective relationships are maintained with key clients at various levels , including formal monthly, quarterly and annual reviews
Support the sales process through solution development, participation in presentations and consultation meetings, and hosting visits as necessary
Act as a Transition Leader on the mobilization of new accounts as they arise, ensuring a smooth Sales to Operations handover is delivered
Work with other operational leaders to ensure the collaborative development of the business, effective teamworking, and a culture in keeping with the company’s RISE values
Support effective business communication internally and externally, with clients, CBRE team members, supplier partners, tenants, landlords, and all other business stakeholders
Support People Engagement and account DE&I objectives; promote and maintain CBRE culture throughout account
Other duties may be assigned
Foster a learning environment, with appropriate training and development planning across all accounts
Ensure training needs are delivered, employees are fully competent to undertake their roles, and can reach their full future potential. Take direct responsibility for the appointment and integration of new account leaders
Provide leadership, guidance, coaching and direct support, where required, to deliver service excellence and high levels of employee engagement and ensure effective performance management is in place
Ensure effective succession planning is completed across accounts and specifically for the account leader level
Full responsibility for Profit & Loss including development of account financial plans for revenue and profit delivery, management of WIP, debt, cost control, and growth, ensuring that targets are met or exceeded for accounts in assigned portfolio
Ensure business policies and processes are effectively communicated and implemented across accounts
Drive effective commercial and financial governance with through accurate reporting, and appropriate checks and balances
Review purchase orders to ensure financial, contractual, and commercial accuracies
Support account leaders with supply chain management, including supplier performance reviews, supplier negotiations and re-bidding, and the identification of additional scope opportunities
Lead sustainable growth of current portfolio – maximizing extra works and project opportunities on existing accounts
Ensure the provision of a healthy and safe working environment across the portfolio
Maintain both client and CBRE health and safety policy and process, ensuring this is effectively implemented across all service lines, self-perform and vendor delivered
Provides formal supervision to individual employees within single functional or operational area
Approves subordinate's recommendations for staff recruitment, selection, promotion, advancement, corrective action and termination
Effectively recommends same for direct reports to next level management for review and approval
Plans and monitors appropriate staffing levels and utilization of labor, including overtime
Prepares and delivers performance appraisal for staff
Mentors and coaches team members to further develop competencies
Leads by example and models behaviors that are consistent with the company's value
Qualification
Required
Applicants must be authorized to work in the United States without the need for visa sponsorship now or in the future
Bachelor's degree required
8 years+ relevant work experience and/or training, including people management experience
Advanced proficiency in Microsoft Office Suite including Word, PowerPoint, Excel, and Outlook
Ability to comprehend, analyze, and interpret complex business documents and respond effectively to sensitive issues
Excellent written and verbal communication skills, including the ability to effectively present information
Strong organizational and analytical skills
Ability to solve advanced problems and deal with a variety of options in complex situations
Advanced analytical and quantitative skills
Advanced knowledge of financial terms and principles and the ability to calculate intermediate figures such as percentages, discounts, and commissions and conducts advanced financial analysis
Must be flexible to work outside core office hours from time to time to meet tight deadlines as set by customers
This role will require travel on occasions, to other work locations for team meetings, site visits or to attend conferences and events
Company
CBRE
Operating across every dimension of commercial real estate, CBRE sees more so you can do more.
Funding
Current Stage
Public CompanyTotal Funding
$3.8BKey Investors
Athene Capital
2025-11-05Post Ipo Debt· $750M
2025-04-29Post Ipo Debt· $1.1B
2024-02-20Post Ipo Debt· $500M
Leadership Team
Recent News
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2026-01-07
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2025-12-05
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