Capital One · 5 hours ago
Sr. Associate Cafe Events + Experience Strategist| Retail Bank
McLean, VA
Full-time
Onsite
Entry, Mid Level
$96K/yr - $110K/yr
2+ years expCapital One is a financial services company, and they are seeking a Senior Associate to support the strategy, execution, and support for events and experiences across their Café network. This role is pivotal in shaping customer experiences and requires a talented individual to manage local and national projects while collaborating with stakeholders.
Financial Services
No H1B
Responsibilities
Be part of the team that leads marketing for in person experiences and how those experiences play an important role in the way customers perceive the Capital One as a brand
Understand the importance of supporting events and experiences that directly relate to and support business objectives and priorities
Support the strategy and experiences led by in-Café events and experiences teammates, including the Food & Beverage program in Cafés across the nation and the Money & Life Program
Lead smaller scale local and national projects related to and supporting in-Café experiences
Act as a main point of contact with stakeholders across the organization to bring product/project intent to life, supporting larger strategic intent
Work cohesively with stakeholders to provide strategic and tactical thought partnership
Drive projects based on defined priorities; ensure scope of deliverables, timelines and budget are met; identify risks and issues and mitigate and/or escalate as needed to manager and project led
Leverage problem solving skills to ensure campaigns and project plans deliver on intent and help maintain key project documentation
Act as a main point of contact for Café events for key home office and frontline partners, including disseminating strategy and support of the Front-Line teams through on-site execution/oversight of events, post-event follow up
Build event strategies and campaign plans around business objectives and key partnerships
Demonstrate outstanding communication and partnership skills which are essential for interacting and communicating with key stakeholders across all levels to manage, inform, and influence outcomes
Demonstrate organizational agility to adapt to changing demands
Display strong consulting and collaboration skills
Efficiently plan and prioritize all deliverables and resources across multiple projects
Consistently managing leadership expectations, schedules, budgets, assets and scopes—organization and attention to detail is essential
Stay current on event and experience trends and techniques, implementing processes for including these into best practices within the department
Must be able to travel up to 30-50% of working time, and to attend regional and national meetings and events and be on site to oversee the execution of the activations. This travel may include nights, weekends and extended hours
Qualification
Required
Bachelor's Degree or military experience
At least 2 years of experience with event management or marketing strategy
Preferred
Experience managing and supporting multiple projects or campaigns
Benefits
Performance based incentive compensation
Comprehensive, competitive, and inclusive set of health, financial and other benefits
Company
Capital One
Capital One is a financial services company that provides banking, credit card, auto loan, savings, and commercial banking services.
10001+ employees
Funding
Current Stage
Public CompanyTotal Funding
$5.45BKey Investors
Berkshire Hathaway
2025-09-11Post Ipo Debt· $2.75B
2025-01-30Post Ipo Debt· $1.75B
2023-05-15Post Ipo Equity· $954M
Leadership Team
Daniel Arellano
Senior Vice President, Business Cards and Payments
Justin Burch
Senior Vice President
Recent News
2026-01-25
2026-01-25
2026-01-25
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