Tyfone, Inc. · 6 hours ago
GTM Client Success Manager
Portland, OR
Full-time
Onsite
Senior Level
5+ years expNuuvia, a Tyfone group subsidiary, is a leading provider of intelligent lifecycle banking solutions for community banks and credit unions. The GTM Client Success Manager will help financial institutions successfully launch, scale, and sustain Nuuvia-powered Youth Banking programs by acting as a trusted partner in go-to-market strategy and client success.
BankingFinanceFinTechMobile
Responsibilities
You will be the primary GTM execution partner for assigned financial institutions, with accountability across strategy, execution, and performance measurement
Launch Strategy Design Partner with FI leadership to design the optimal launch approach (Agile, Phased, or Comprehensive) based on organizational readiness, culture, and resources
Audience Targeting & Segmentation Work with client marketing teams to identify and activate key audiences: Parents & Guardians (trust, control, safety) Youth Members (independence, rewards, purpose)
Messaging & Positioning Tailor Nuuvia’s proven youth-banking messaging frameworks to resonate locally while maintaining brand consistency and regulatory alignment
Marketing & Enablement Assets Orchestrate the creation and deployment of: Digital campaigns (email, app, web, social) In-branch materials and signage Internal training content for branches and contact centers
Internal Enablement Ensure frontline teams are confident advocates — equipped with demos, talking points, and real-world use cases
GTM Playbook Execution Deploy Nuuvia’s GTM Playbook and continuously refine tactics based on real client outcomes
Adoption Acceleration Drive awareness, enrollment, and early engagement using proven launch and post-launch tactics
Post-Launch Optimization Analyze early performance data and iterate quickly on messaging, channels, and campaigns
Ongoing Engagement Strategy Advise clients on sustained engagement programs such as: Financial education “Money Missions” Chore & allowance challenges Goal-based savings campaigns Parent education series
KPI Definition & Tracking Establish and monitor success metrics including: Enrollment and penetration rates Monthly active users Daily/weekly engagement Feature utilization (Tasks, Goals, Rewards)
Executive-Level Reporting Build and manage dashboards that clearly communicate progress, ROI, and opportunities for expansion
Client Success Narratives Capture results, insights, and best practices to fuel case studies, sales enablement, and GTM evolution
Qualification
Required
5+ years in Client Success, GTM, Account Management, or Marketing
Experience in FinTech, financial services, SaaS, or regulated industries strongly preferred
Demonstrated success driving product adoption and engagement, not just renewals
Strong consultative presence with senior FI stakeholders
Data-driven mindset with experience defining and managing KPIs
Comfort collaborating cross-functionally with Product, Delivery, Operations, and Sales
Ability to translate strategy into clear, executable plans
Bachelor's degree in a related field
5+ years of experience in Account Management, GTM Strategy, or Marketing, preferably within the FinTech or Financial Services sector
Proven experience in B2B or B2C marketing, with a focus on driving product adoption and customer engagement
Exceptional communication and presentation skills, with the ability to effectively consult with C-level client executives and internal teams
Strong analytical skills with experience defining and tracking success metrics (KPIs) and using data to inform strategic decisions
Experience in creating or facilitating the production of marketing materials (digital and print)
A passion for financial literacy and building lifelong banking relationships
Preferred
Master's degree preferred
Benefits
Competitive salary
Comprehensive benefits package including health, dental, and 401(k)
Dynamic work environment with passionate, driven colleagues
Opportunity to shape the future of digital banking and payments on a global scale.
Company
Tyfone, Inc.
Tyfone is the creator of nFinia®, a dramastically better retail/commercial digital banking platform, as well as several platform-agnostic, revenue-generating digital business solutions for credit unions and community banks.
51-200 employees
Funding
Current Stage
Growth StageTotal Funding
$38.7MKey Investors
HDFC HoldingsOjas Venture Partners
2023-04-20Series Unknown· $25M
2015-05-28Series C· $6.6M
2012-02-09Debt Financing· $0.3M
Leadership Team
Siva Narendra
CEO, Co-Founder & Board Member
Prabhakar Tadepalli
Co-Founder, President & COO
Recent News
2025-11-19
2025-11-10
Morningstar.com
2025-11-04
Company data provided by crunchbase