Customers Bank · 22 hours ago
Associate, RPA Developer
Malvern, PA
Full-time
Hybrid
Mid, Senior Level
4+ years expCustomers Bank is a super-community bank focused on delivering exceptional customer experiences. The RPA Developer will play a critical role in building the bank's enterprise automation capability, partnering with business stakeholders to improve operational efficiency through automation solutions.
BankingCommercialFinancial ServicesVenture Capital
No H1B
Responsibilities
Lead end-to-end automation initiatives—from process discovery and requirements definition through design, development, testing, deployment, and post-production support—ensuring solutions deliver measurable business outcomes
Design, build, test, deploy, and support enterprise-grade automation solutions using UiPath and Power Automate, with Python or C# leveraged where appropriate
Partner directly with business SMEs to understand workflows, identify automation opportunities, challenge inefficient processes, and translate business requirements into durable technical solutions
Automate a wide range of processes, including: Structured and semi-structured workflows, Human-in-the-loop automations, Exception handling and decision-based flows, and Multi-system integrations, reconciliations, and regulatory or operational reporting processes
Develop attended, hybrid, and unattended automations operating in event-driven, near-real-time, and batch/scheduled modes
Leverage AI and LLM capabilities to enhance automation effectiveness, including intelligent document processing, decision support, orchestration, and workflow augmentation
Design and promote reusable automation patterns, components, and standards to support enterprise-scale adoption and long-term maintainability
Ensure automations are secure, resilient, well-documented, and production-ready, aligned with governance, audit, and regulatory expectations
Monitor automation performance, troubleshoot incidents, and continuously optimize deployed solutions
Mentor and support junior RPA resources as the automation function grows
Stay current on emerging automation, AI, and orchestration technologies and best practices, bringing relevant innovations into the organization where appropriate
Qualification
Required
4+ years of experience in RPA or intelligent automation, with a demonstrated track record of delivering production automations end-to-end in complex enterprise environments
Hands-on experience with UiPath and/or Power Automate in production environments
Experience automating multi-system workflows, including exception handling and reconciliation-style processes
Strong analytical and problem-solving skills, with the ability to challenge inefficient processes—not just automate them
Comfort working directly with business stakeholders and senior leaders
Ability to balance execution speed with quality, governance, and sustainability
Bachelor's degree in Computer Science, Data Science, Math, Information Systems, Engineering, or a related field (or equivalent practical experience)
Preferred
Advanced degree or relevant certifications preferred
Strong experience with UiPath (Studio, Orchestrator, queues, credentials) and/or Power Automate
Proficiency in Python for automation extensions, scripting, or integration logic
Experience with APIs, file-based integrations, and multi-application workflows
Familiarity with event-driven and scheduled automation patterns
Exposure to LLMs, AI services, or intelligent document processing is strongly preferred
Company
Customers Bank
Customers Bank offers commercial, consumer, and specialty banking services.
Founded in 1997Washington, District of Columbia, USA
501-1000 employees
Funding
Current Stage
Public CompanyTotal Funding
$357.95M2025-09-03Post Ipo Equity· $150M
2019-12-10Post Ipo Debt· $74.75M
2014-12-30IPO
Leadership Team
Philip Watkins
Chief Financial Officer
Robert Fischer
Senior Vice President, Regional Chief Lending Officer
Recent News
2026-01-23
2026-01-23
Morningstar.com
2026-01-18
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