Boston Medical Center (BMC) · 8 hours ago
Manager, Retail Pharmacy Inventory Operations
Boston
Full-time
Onsite
Senior Level
$90K/yr - $132K/yr
5+ years expBoston Medical Center (BMC) is seeking a Manager for Outpatient Pharmacy & CHC Inventory Operations. This role provides operational leadership for inventory management across outpatient pharmacies and community health centers, ensuring medication availability and regulatory compliance while leading a team of inventory specialists.
Health CareHospitalMedicalNon Profit
Responsibilities
Own inventory operations for all outpatient pharmacies and Community Health Centers (CHC)
Ensure accurate receiving, storage, rotation, cycle counting, and replenishment of medications
Oversee the ordering of drug specifically for out-of-stock prescriptions. Collaborate with procurement leaders to ensure proper communication and workflows for out-of-stock medications
Monitor inventory performance indicators, including turns, expirations, stockouts, and inventory accuracy
Coordinate responses to recalls, backorders, and supply disruptions impacting outpatient locations
Ensure medication availability support safe, timely patient care
Directly manage outpatient inventory specialists
Define clear roles, responsibilities, and standard work for inventory staff
Provide training, coaching, and performance management
Ensure appropriate staff coverage, workload balance, and continuity of operations
Establish appropriate leadership coverage through clear structure and defined accountability
Reduce expired medications, excess inventory, and emergency purchasing through proactive inventory management
Monitor inventory adjustments and investigate variances
Coordinate returns, credits, and disposition of expired or non-usable inventory
Use inventory data and trends to identify risks, inefficiencies, and improvement opportunities
Coordinate closely with procurement and wholesaler partners regarding ordering and supply issues
Oversee targeted ordering activities to resolve out-of-stock prescriptions, in accordance with established workflows and in close coordination with procurement leadership
Support resolution of receiving discrepancies, shortages, and invoice issues related to outpatient inventory
Provide operational input to procurement teams based on inventory performance and demand patterns
Execute DSCSA-related inventory requirements within outpatient pharmacy operations
Ensure proper handling of serialized product during receiving, storage, and distribution
Support investigation and resolution of DSCSA exceptions
Maintain accurate inventory records and documentation to support audits and regulatory inspections
Ensure staff follow standard procedures related to traceability and product verification
Lead continuous improvement efforts to standardize outpatient inventory workflows
Support process improvements related to the selection, implementation, and adoption of pharmacy inventory systems
Reduce manual work and variability through standard work and process redesign
Develop and monitor inventory performance metrics and dashboards
Promote a culture of operational discipline and continuous improvement
Qualification
Required
Bachelor's degree from an accredited college or university required
National pharmacy technician certification (CPhT) required only if candidate is not a licensed pharmacist
Minimum of 5 years of experience in outpatient pharmacy inventory or operations
Prior supervisory or management experience required
Experience managing multi-site outpatient inventory operations strongly preferred
Experience with Microsoft programs, i.e. MS Word, Excel, Outlook) and web browsers
Strong knowledge of outpatient pharmacy inventory workflows and controls
Understanding of DSCSA execution requirements in pharmacy inventory operations
Strong analytics and problem-solving skills
Ability to lead teams and manage competing operational priorities
High attention to detail and operational discipline
Preferred
Advanced degree (MS, MBA or PharmD) preferred
Experience with pharmacy management or inventory management software
Experience with QS1-NRX is a plus
Experience with health system/hospital pharmacies a plus
Benefits
Medical
Dental
Vision
Pharmacy
Discretionary annual bonuses
Merit increases
Flexible Spending Accounts
403(b) savings matches
Paid time off
Career advancement opportunities
Resources to support employee and family well-being
Company
Boston Medical Center (BMC)
Boston Medical Center (BMC) is a 511-bed, equity-led academic medical center and a proud member of the Boston Medical Center Health System.
5001-10000 employees
H1B Sponsorship
Boston Medical Center (BMC) has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (53)
2024 (51)
2023 (51)
2022 (38)
2021 (26)
2020 (32)
Funding
Current Stage
Late StageTotal Funding
$342.49MKey Investors
AmeriCorps Public AlliesNational Institute on Drug Abuse (NIDA)The Boston Foundation
2024-07-09Grant· $0.06M
2023-02-23Debt Financing· $232M
2019-04-23Grant· $89M
Leadership Team
David Beck
Senior Vice President & Chief Legal Counsel
Recent News
2025-11-11
2025-11-10
Company data provided by crunchbase