Gordon Food Service · 10 hours ago
Senior IT Applications Administrator
Wyoming, MI
Full-time
Hybrid
Senior Level
5+ years expGordon Food Service is a leading company in the food service industry, and they are seeking a Senior IT Applications Administrator to lead the Workforce IAM team. This role involves focusing on the strategic vision, system architecture, and complex engineering of the Identity Governance Administration environment while serving as a Subject Matter Expert.
Food and Beverage
Responsibilities
IAM Roadmap Development: Partner with leadership to develop the strategic vision and roadmap for the Workforce Identity Management domain. Evaluate new features within IAM tools to drive value and security
System Architecture: Lead the design and implementation of new application integrations. You will configure connectors, define attribute mappings, and write the logic that governs how identities flow between HR systems, directories, and downstream applications
Continuous Improvement: "Analyze comparable systems" by staying current on IGA trends. Proactively identify inefficiencies in our current provisioning workflows (e.g., rehire logic, birthright access) and engineer permanent fixes
Level 3 Support: Serve as the final escalation point for complex technical issues that cannot be resolved by the Associate Administrator. This includes deep-dive troubleshooting of API failures, connector interruptions, and complex data synchronization errors
Capacity Planning: Utilize performance metrics and identity analytics to forecast system needs. Ensure the IAM environment is scaled correctly to handle bulk system changes
Security & Compliance: Audit and refine Role-Based Access Control (RBAC) policies. Work closely with Internal Audit to ensure our automated de-provisioning and access certification campaigns meet regulatory standards
Technical Leadership: Mentor the Associate IT Applications Administrator, providing guidance on best practices, troubleshooting logic, and system governance
Knowledge Management: Produce high-level technical documentation for system set-up and disaster recovery. Create "Run Books" that allow Tier 1/2 support to handle routine alerts
Qualification
Required
5-8 years of related experience in IT System Administration, with a strong focus on Identity and Access Management (IAM) or IT Security
Bachelor's Degree in Computer Science, Information Technology, or a related field preferred
Deep operational expertise within IGA platforms
Strong ability to work with SQL for data analysis and troubleshooting
Familiarity with REST/SOAP APIs, JSON, and scripting languages (e.g., Java, Python, PowerShell) used for connector customization
Advanced knowledge of Active Directory, LDAP, and Google Workspace administration
Ability to develop solutions for ambiguous problems where no precedent exists
Excellent ability to translate complex technical IAM concepts into clear business language for stakeholders and non-technical teams
Company
Gordon Food Service
Gordon Food Service are food service operations such as restaurants like schools, universities, and hospitals.
10001+ employees
H1B Sponsorship
Gordon Food Service has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (22)
2024 (10)
2023 (23)
2022 (11)
2021 (22)
2020 (10)
Funding
Current Stage
Late StageTotal Funding
$6.07M2018-07-02Debt Financing· $6.07M
Leadership Team
Rich Wolowski
Chief Executive Officer
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