Customer Implementation Manager jobs in United States
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ComResource · 2 months ago

Customer Implementation Manager

positionColumbus, OH, US
timeFull-time
remoteOnsite
seniorityEntry, Mid Level
date2+ years exp

ComResource is looking for a Customer Implementation Manager to assist in managing customer onboarding projects and ensuring a smooth transition into platform adoption. The role involves leading end-to-end customer onboarding, building project plans, and maintaining strong customer relationships throughout the onboarding process.

CRMInformation TechnologySoftware
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Comp. & Benefits
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H1B Sponsor Likelynote

Responsibilities

Lead end-to-end customer onboarding from kickoff to successful launch
Build and maintain project plans, timelines, and budgets
Collaborate with internal teams to ensure seamless execution
Identify risks, remove roadblocks, and maintain customer satisfaction
Conduct status meetings and communicate progress to stakeholders
Track deliverables and ensure on-time project completion
Build strong customer relationships throughout onboarding
Gather feedback and improve onboarding processes
Contribute to project management tools and practice development

Qualification

SaaS experienceAgile methodologiesProject managementWaterfall methodologiesPM tools JiraPM tools AsanaPM tools MondayStakeholder managementCustomer relationship buildingBachelor’s degreeSalesforce experienceCommunicationOrganization skills

Required

2+ years of project management experience, preferably in SaaS or tech
Strong communication, organization, and stakeholder-management skills
Ability to manage multiple concurrent projects
Experience with Agile/Waterfall methodologies and PM tools (Jira, Asana, Monday)

Preferred

Experience with Salesforce
Bachelor's degree in a related field

Company

ComResource

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ComResource is one of IBM's preferred Business Partners in the the IBM Sterling Solutions.
dateFounded in 1991
location
Columbus, Ohio, USA
people-size201-500 employees
web-link
http://comresource.com/

H1B Sponsorship

ComResource has a track record of offering H1B sponsorships. Please note that this does not guarantee sponsorship for this specific role. Below presents additional info for your reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2021 (1)
2020 (3)

Funding

Current Stage
Growth Stage

Leadership Team

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Monica Pennington
Director, Data Solutions / Chief Branding & Communications Officer
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Company data provided by crunchbase