Maven Clinic · 1 month ago
General Manager, New Ventures
Maven Clinic is the world's largest virtual clinic for women and families, dedicated to making healthcare accessible for all. They are seeking a General Manager for New Ventures to lead the launch and scaling of a new consumer health business, overseeing strategy, execution, and performance across product, marketing, and operations.
FamilyHealth CaremHealthWomen's
Responsibilities
Own the end-to-end launch and scale of Maven's consumer business
Build and manage the consumer P&L, including forecasting, unit economics, and contribution margin
Design, optimize, and continuously improve the full consumer journey: acquisition, onboarding, clinical intake, conversion, engagement, and retention
Establish clear metrics, dashboards, and operating rhythms to track funnel performance and cohort behavior
Drive rapid experimentation while maintaining disciplined decision-making grounded in data and clinical integrity
Serve as the business owner for consumer product and marketing, setting priorities and outcomes in partnership with centralized teams
Define the consumer product roadmap alongside Product, Engineering, and Clinical leaders to ensure speed, focus, and ROI
Shape positioning, messaging, and go-to-market strategy grounded in consumer insight and trust
Own consumer acquisition strategy across paid, owned, and partner channels
Identify, test, and scale new growth levers including pricing, bundles, lifecycle marketing, referrals, and employer adjacencies
Balance short-term growth with long-term brand equity and retention
Partner with Clinical, Legal, Operations, and Compliance to ensure consumer offerings are safe, compliant, and operationally sound
Anticipate scaling challenges — including clinical capacity, supply, and support — and proactively solve them
Deliver a high-quality, trust-building consumer experience consistent with Maven's standards
Lead a consumer product and marketing team across growth, product, and, to start, operations
Create clarity, momentum, and accountability in a fast-moving, ambiguous environment
Act as a strong cross-functional leader across Maven's executive team
Qualification
Required
8-10+ years of experience in consumer health, digital health, or consumer technology, with direct experience either as a founder or in product management
Prior experience launching and scaling a new consumer product or business with ownership over growth and outcomes, ideally in healthcare or another regulated environment
Strong GM instincts, including comfort owning a P&L and making tradeoffs with accountability for results
Deep experience with consumer funnels, growth metrics, experimentation, and unit economics
Ability to lead through influence in a matrixed organization
High bar for product quality, user experience, and brand integrity
Founder mindset: strategic, fast, takes end-to-end ownership, but highly execution-oriented
This role requires active work authorization in the US
Benefits
Maven for Mavens: access to the full platform and specialists, including care for mental health, reproductive health, family planning and pediatrics.
Whole-self care through wellness partnerships
Hybrid work, in office meals, and work together days
16 weeks 100% paid parental leave and new parent stipend (for Mavens who've been with us for 1 year+)
Annual professional development stipend and access to a personal career coach through Maven for Mavens
401K matching for US-based employees, with immediate vesting
Company
Maven Clinic
Maven is a digital health platform that works with health plans and employers to offer virtual services for women’s and family health.
Funding
Current Stage
Late StageTotal Funding
$417.1MKey Investors
StepStone GroupGeneral CatalystIcon Ventures
2024-10-08Series F· $125M
2022-11-14Series E· $90M
2021-08-17Series D· $110M
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