MealSuite · 19 hours ago
Business Intelligence Analyst
MealSuite builds end-to-end foodservice technology for healthcare and senior living organizations. They are seeking a Business Intelligence Analyst to expand and operationalize business intelligence across the organization, designing core analytical data models and delivering insights to support growth and performance management.
HospitalSoftware
Responsibilities
Design and maintain core analytical data models (Accounts, Subscriptions, Invoices, Pricing History, Contracts, FX, Churn Events), sourced from CRM, billing, and operational systems and modeled within the analytics warehouse, to indicate overall company health
Conduct exploratory, trend, and forward-looking analysis to support strategic initiatives such as revenue forecasting, churn risk identification, and product performance evaluation
Partner with department leaders to define, develop, and standardize team KPIs and insight dashboards
Intake, prioritize, and fulfill analytical requests while identifying opportunities to automate recurring reporting and reduce ad-hoc dependency over time
Refine and maintain executive and departmental dashboards to ensure aligned KPI definitions, improved data accuracy, and consistent performance tracking
Qualification
Required
3+ years of experience in data analysis, business intelligence, or a similar role
2+ years of experience working in a SaaS or technology-enabled organization, with focus on revenue reporting, product utilization, and customer health analytics
Strong SQL proficiency and experience with relational databases and data warehouse concepts
Experience with data visualization tools such as Tableau, Power BI, or MetaBase
Experience working with CRM and operational systems (e.g., Salesforce) as analytical data sources
Excellent written and verbal communication skills with the ability to translate complex analysis into clear, actionable insights
Strong analytical mindset, attention to detail, and a highly collaborative approach to working with cross-functional stakeholders
Preferred
Familiarity with data governance and privacy best practices is a plus
Benefits
Unlimited paid time off - yeah, you read that right! We trust our employees to build their own version of balance so they can feel rejuvenated to bring their best every day.
Retirement savings support - we invest in your future with RRSP/401(k) matching at 100% up to 3%, because long-term security matters just as much as day-to-day balance.
Health benefits - this includes day one medical, dental, and vision options, life & disability insurance, and paid maternity and parental leave.
Hybrid flexibility - we value the collaboration, mentorship, and learning that come from physically working next to one another, as well as the benefits that remote work can offer.
Work-life balance - this is supported by the fact that more than 90% of current employees agree that their leader supports their wellbeing.
Participation in our equity program - we'd love for you to share in MealSuite's success as we continue to grow!
Opportunities for career development and advancement - we support our employees in pursuing and achieving their professional goals.
Purposeful work with a positive community impact - more than 90% of our North American employees agree that the company's purpose aligns with their personal values.