AEG · 5 hours ago
LA Galaxy, CRM Coordinator
Carson, CA
Full-time
Onsite
Entry, Mid Level
$21.27/hr - $25/hr
2+ years expAEG is a leading company in sports and live entertainment, committed to innovation and community. The CRM Coordinator will support the management of CRM operations, assist with lead generation, data management, and provide user support to enhance customer relationship management processes.
Card and Board GamesLeisureSports
No H1B
Responsibilities
Assist with lead generation/acquisition and efficiently/continuously route prospecting leads and campaigns to ticket sales and service teams
Assist with day-to-day management of data cleansing, data entry accuracy, validation, and data integrity
Assist in the development of customized reports and dashboards to measure the success of CRM campaigns and other ongoing projects
Provide support and troubleshooting assistance to users, addressing issues, and ensuring smooth CRM operation
Assist with building and maintaining automated sales and service campaigns to improve the customer relationship management process
Assist with the sales enablement platforms including user and license management, new user setup, roles and permissions
Assist with internal training for new and current users and provide documentation and support guides to maximize adoption for both CRM and Sales Enablement
Maintain data capture instruments for customers, prospects and other external audiences
Assist in maintaining compliance with applicable consumer data regulations
Qualification
Required
BA/BS Degree (4-year) in Business, Marketing, Statistics, Computer Science, etc
2-4 years related work experience
Experience working with CRM and sales enablement systems (Microsoft Dynamics is preferred)
Proficient in Microsoft Outlook products (Word, Excel, Outlook) and the ability to learn new programs
Highly organized, detail oriented, quick learner, strong writing and communication skills
Strong analytical and problem-solving skills with superior attention to detail
Ability to work nights, weekends and some holidays
Assertive, self-motivated, and a self-starter
Ability to professionally communicate and interact with all levels of management
Preferred
Experience working with CRM and sales enablement systems (Microsoft Dynamics is preferred)
Benefits
Medical, dental and vision insurance
Paid holidays
Vacation and sick time
Company paid basic life insurance
Voluntary life insurance
Parental leave
401k Plan (with a current employer match of 3%)
Flexible spending and health savings account options
Wellness offerings
Company
AEG
AEG is one of the leading sports and entertainment presenters in the world. AEG, a wholly owned subsidiary of the Anschutz Company, owns,
10001+ employees
Funding
Current Stage
Late StageLeadership Team
Nick Baker
President & Chief Operating Officer, Global Partnerships
Russell Silvers
President & Chief Operating Officer, Global Partnerships
Recent News
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