United Access · 14 hours ago
General Manager - Mobility Solutions
Colorado Springs, CO
Full-time
Onsite
Mid, Senior Level
$80K/yr - $95K/yr
3+ years expUnited Access is committed to providing high-quality mobility equipment and products, wheelchair vans, and services. They are seeking a General Manager who will drive sales, manage store operations, and lead a team to enhance customer satisfaction and achieve financial targets.
AutomotiveLogisticsManufacturing
Hiring Manager
Casey Nguyen, PHR
Responsibilities
Completes necessary training with manufacturers on products
Learns and understands details of the physical conditions and limitations the United Access's clients may have
Trains with a senior Store Manager/GM to observe, listen and ask questions when it comes to store management and operations
Fully understands the financial side of the business, sales process and benefits of the company's products
Manages store workflow, employee job performance and behaviors of all store team, including mediating employee relations
Fully understands the sales process and his/her first van sale has occurred with the completion of all paperwork for a mobility sale
Conducts monthly review of financial performance and reports variances to accounting department
Proficient in utilizing 3 separate software systems that don't 'talk' to each other
Ensures consistent follow-up with leads and generates at least 35% repeat business at store
Educates customers on vehicles and mobility products through detailed explanations and demonstrations
Performs a weekly update of accounts receivable and aged inventory status
Meets budget numbers and manages the day to day store functions efficiently and effectively with few customer issues
Fully understands the store operations, product lines, how to structure a deal, get clients the right product, manage and support the team, and maintain a good margin for all sales
Develops and achieves store profit targets and monitor gross profit to operate within the store's annual budget provided by finance department
Gains knowledge and teaches store team on various diseases and conditions affecting the customer base, understanding the limitations and progression of disabilities
Creates accurate, objective annual performance evaluations and SMART Goals and provides quarterly performance status updates for store employees
As Store Manager/GM, consistently sells 2-3 vans per month for small stores or 4-5 vans per month for large stores
Hits budget every month
Store sells all their vans and meets sales revenue goals
There are very few to no employee issues
Qualification
Required
3+ years of proven sales experience required
3+ years in sales management of a store team of 5+ required, retail management experience a huge plus
Basic knowledge, strong willingness to learn full-size and minivan drop floor vehicles, van rentals, transfer seats, tie downs, hand controls, foot pedal extensions, lifts, extended warranties, and GAP insurance
Proficient computer skills working with various office equipment, computers and various programs including databases, Word, Outlook, PowerPoint, Excel, etc. required
Valid drivers license and clean DMV record required
Preferred
Proven knowledge of the needs of various disabilities and the disabled is highly preferred
Background or experience in the Automotive, Power Sports, or Equipment Dealership setting is a plus
Bilingual a plus
Company
United Access
United Access is the second largest mobility dealer in the nation and was rated the Top Recommended Dealer in 2024 by BraunAbility Customers.
201-500 employees
Funding
Current Stage
Growth StageRecent News
GlobeNewswire News Room
2025-01-07
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