Mutual of Omaha Mortgage · 12 hours ago
Sales & Service Development Representative I
Irvine, CA
Full-time
Onsite
Entry Level
$22/hr - $22/hr
1+ years expMutual of Omaha Mortgage is a Fortune 300 Company dedicated to customer and employee care. They are seeking experienced call center sales & service professionals to manage inbound calls, develop new opportunities, and engage customers effectively.
BankingFinanceFinancial ServicesMortgage
Responsibilities
Manage a high volume of warm inbound calls efficiently, with a focus on servicing, prospecting, and lead qualification
Conduct initial contact and follow-up to identify needs and determine customer fit
Follow scripts verbatim for products and services, applying rebuttals as needed
Build trust-based relationships by going above and beyond in addressing early customer concerns
Offer service support or handle simple service questions prior to transferring to a loan officer
Consistently meet individual and team targets for lead conversion, customer service, productivity, and quality
Qualification
Required
1+ years of experience inbound sales, call center, or phone-based customer engagement
Excellent phone communication skills—clear, confident, and persuasive
Strong ability to qualify leads, handle objections, and follow structured scripts
Proven track record of proactive outreach and early-stage sales development
Proficiency (or strong willingness to learn) Salesforce, Five9, and Yonyx
Ability to multitask and manage time in a high-volume environment
Growth-oriented, proactive, and aligned with early-stage sales culture
Preferred
Background in mortgage, finance, and/or sales
Benefits
Vacation — Vacation hours accrue on a per pay period basis. Balance maximums are based on years of service.
Paid Sick Time — 40 hours of paid sick time after 90 days of employment. State sick time requirements will be added as needed.
9 Paid Holidays + 1 Cultural Celebration Day (Floating Holiday)
Multiple PPO Medical Plans, as well as HDHP eligible plan.
Dental Coverage
Vision Coverage
Company Paid Life Insurance
401K with a generous employer match
Additional Benefits including – Optional Life, FSA, Pet Insurance etc.
Free Legal Services
Employee Loan Program
Company
Mutual of Omaha Mortgage
Mutual of Omaha Mortgage specializes in sales, training, marketing and mortgage advisory services.
501-1000 employees
Funding
Current Stage
Late StageLeadership Team
Torrey Larsen
Executive Vice President
Recent News
2025-10-07
2025-10-04
Company data provided by crunchbase