Strava · 16 hours ago
Staff UX/Product Researcher
San Francisco, CA
Full-time
Hybrid
Senior Level, Lead/Staff
$235K/yr - $260K/yr
6+ years expStrava is an app for active people, aiming to motivate individuals to live their best active lives. They are seeking a Staff UX/Product Researcher to lead the research program for Community Engagement and Trust & Safety, focusing on user-centered decisions that enhance product strategy and user experience.
AppsFitnessInternetMobileSocial NetworkSports
Responsibilities
Build and lead the research vertical for Trust & Safety and Community Engagement, guiding Strava towards best research practices in this area, thought leadership and implementing a high degree of sophistication in this area
Identify, prioritize, and lead research roadmaps that have a tangible impact on company and product strategy, user satisfaction and business outcomes in partnership with stakeholders and the research team
Lead high-visibility research projects, collaborating closely with cross functional partners such as: Design, Product Management, Data Science, Engineering, Marketing, Policy, etc
Identify best opportunities and practices for socialization of research insights, and forge high-trust relationships with colleagues, fostering collaboration and innovation. By doing so, you influence cross-functional partners to act on research insights by providing clear, actionable recommendations and relevant business context
Qualification
Required
6+ yrs of experience in product research and/or user experience (UX) research roles, with particular expertise and hands-on experience leading end-to-end research studies in the field of Trust & Safety, both in house and with external agencies or university partnerships
An advanced degree in psychology, social sciences, human-computer interaction, cognitive science, statistics, or a related field
A full range of a methodological toolkit that includes both qualitative and quantitative methodologies and solid research expertise
Exceptional communication skills, adept at translating data into actionable insights both verbally and in writing and expertise in data-driven storytelling, transforming raw data into compelling narratives and visualizations
Strong product thinking and leadership: Able to connect dots across multiple product and business areas (such as policy, partnerships, legal, etc) and infuse the Trust & Safety expertise required for digital social platforms such as Strava
Ability to inform and influence strategic direction and senior stakeholders, including exec-level stakeholders
Self-direction and initiative, experience and conviction to advocate for rigorous research and show the organization what that looks like and what's needed to achieve it
A balance of creative and analytical skills with the ability to proactively define research questions, identify appropriate methods, execute studies, and synthesize findings
A proven record of experience working in the field of Trust and Safety, with a priority for products that include Social, Community and User Generated Content
Excitement and love for the Strava product, business and most importantly, our mission: to motivate people to live their best active lives
Ability to pivot and be flexible, finding a balance between highly rigorous research with the realities of working in a late stage startup that requires scrappiness and fast pace approaches when necessary
Company
Strava
Strava is a social fitness app that tracks running, cycling, and workouts, connecting athletes.
201-500 employees
H1B Sponsorship
Strava has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (14)
2024 (5)
2023 (4)
2022 (6)
2021 (12)
2020 (1)
Funding
Current Stage
Late StageTotal Funding
$151.85MKey Investors
Sequoia CapitalJackson Square VenturesMadrone Capital Partners
2025-05-22Series Unknown
2025-05-22Debt Financing
2020-11-17Series F· $110M
Leadership Team
Michael Martin
CEO & Board Member
Rob Terrell
Chief Technology Officer
Recent News
2026-01-23
Crunchbase News
2026-01-22
2026-01-22
Company data provided by crunchbase