Chestnut Health Systems · 22 hours ago
Customer Service Representative -PRN (Day Shift)
Belleville, IL
Full-time
Onsite
New Grad, Entry Level
$16/hr - $17/hrChestnut Health Systems is a leading provider of integrated health care services, seeking a Customer Service Representative to support their Granite City, IL location. This role involves greeting clients, collecting information, verifying insurance, and ensuring efficient clinic operations while promoting a safe and welcoming environment.
Health Care
Responsibilities
Greet clients and visitors in a courteous, respectful, and professional manner that supports a safe and welcoming environment
Collect demographic, financial, and insurance information in person and by phone
Verify insurance coverage and current payer eligibility
Discuss payment plans, waivers, and fee agreements with patients in a clear and compassionate manner
Ensure electronic medical records are complete, accurate, and up to date
Schedule appointments and support clinic flow and access to services
Operate standard office equipment and support front office operations
Promote recovery-oriented and trauma-informed care principles, including hope, respect, empowerment, wellness, and connectedness
Maintain confidentiality and protect sensitive client and organizational information
Provide additional administrative and customer service support as assigned
Qualification
Required
High school diploma or equivalent
Strong customer service and telephone communication skills
Knowledge of standard office procedures and use of office equipment
Good interpersonal, organizational, and time-management skills with attention to detail
Ability to manage multiple tasks in a fast-paced environment
Basic keyboarding skills and experience using Microsoft Office products
Ability to commute between locations as required
Valid driver's license, private automobile insurance, and insurability
Benefits
Robust benefits
Company
Chestnut Health Systems
Chestnut offers a comprehensive scope of behavioral health and human services in Illinois, U.S.A.
Founded in 1973
501-1000 employees
H1B Sponsorship
Chestnut Health Systems has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2022 (1)
Funding
Current Stage
Late StageLeadership Team
Puneet Leekha
Chief Executive Officer
D
Dietra Kulicke
VP of Integrated Care
Recent News
2025-10-06
Company data provided by crunchbase