Santa Clara University · 1 day ago
Development Assistant (Philanthropy Services Floater)
Santa Clara, CA
Full-time
Hybrid
Entry Level
$25.05/hr - $30.05/hr
2+ years expSanta Clara University is seeking a Development Assistant (Philanthropy Services Floater) to provide administrative and operational support in philanthropy and advancement operations. This part-time role involves gift processing, donor relations, data management, and general administrative tasks to support the university's philanthropic goals.
EducationHigher EducationUniversities
Responsibilities
Assist with the processing of charitable gifts, including data entry, documentation, and preparation of materials in accordance with University policies and gift acceptance guidelines
Support the timely and accurate acknowledgment of gifts by assisting with receipts, donor correspondence, and related records
Help maintain gift records and supporting documentation to ensure compliance, accuracy, and audit readiness
Provide administrative support for donor relations activities, including assistance with donor correspondence, stewardship materials, and event logistics
Support the coordination of donor communications and recognition efforts
Assist with donor records and tracking stewardship activities in the donor database
Enter, update, and maintain constituent, gift, and engagement data in databases or spreadsheets with a high level of accuracy and confidentiality
Assist with data cleanup, record updates, and routine audits to support data integrity
Maintain electronic and paper files, including filing, scanning, and archiving documents in accordance with records management standards
Provide general administrative assistance to philanthropy teams as assigned, including scheduling, calendar support, meeting preparation, and correspondence
Serve as a floater across advancement units to provide coverage during peak periods, staff absences, or special projects
Assist with office operations, including ordering supplies, coordinating with vendors, and supporting basic facilities or administrative requests
Support special projects, events, and initiatives as needed
Serve as a professional point of contact for internal colleagues and external constituents, including donors and volunteers
Communicate clearly, courteously, and professionally in person, by phone, and in writing
Perform other related duties as assigned to support the goals of the philanthropy and advancement operations
Qualification
Required
Willing to learn fundraising and donor relations concepts and principles
Knowledge and experience using technology to enhance communications as well as operational efficiencies in the office
Experience in supervising student workers and/or clerical staff
Learn campus operations, rules, and regulations
Experience providing exemplary customer service to internal and external clients
Knowledge of the SCU campus and campus community is a plus
Understanding and appreciation of the mission of Santa Clara University and the vision and values of a Jesuit Catholic educational institution
Excellent communication (both verbal and written) and interpersonal skills
Must be both an independent thinker and a team player
Demonstrated budget and analytical skills
Must have strong problem-solving and decision-making skills
Expert planning, coordinating, and organizational skills
Must be a goal-oriented and exceedingly well-organized individual who can demonstrate accountability, initiative, creativity, and focus in a rapidly changing and intellectually stimulating environment
Excellent time management, multitasking, and prioritization skills
Excellent computer skills; proficiency in using Microsoft Office suite - word processing, Excel spreadsheets, database, and web resources
Dependable, responsible, and self-motivated
As the first point of contact for University Relations, the Customer Support Specialist must exhibit professionalism and cordiality, whether in person or on the phone
Demonstrated ability to establish credibility with broad and diverse constituencies within a complex organization based upon integrity, critical thinking, outstanding operational performance, customer service orientation, and excellent interpersonal skills
Demonstrated sound judgment in situations requiring independent decision-making and in handling confidential and sensitive material
Able to manage numerous projects simultaneously, to multitask, and achieve goals in a deadline-driven environment
Work style that is thorough, accurate, and detail-oriented; the ability to follow through on assignments and projects
Able to work well autonomously and as part of a team
Punctual and reliable attendance
Bachelor's degree or progress toward a degree in a related field (e.g., communications, nonprofit management, business, or liberal arts)
A minimum of two years of experience in administrative support
Strong attention to detail and organizational skills
Ability to handle confidential information with discretion and professionalism
Proficiency with basic office software (e.g., Microsoft Word, Excel, Outlook, or Google Workspace)
Strong written and verbal communication skills
Ability to manage multiple tasks and adapt to changing priorities in a collaborative environment
Preferred
Interest in higher education, philanthropy, nonprofit administration, or advancement services
Experience with data entry, customer service, or administrative support in an office setting
Familiarity with CRM or donor database systems (e.g., Banner, Advance, Salesforce, Raiser's Edge) is a plus
Company
Santa Clara University
Jesuit University in Silicon Valley
1001-5000 employees
Funding
Current Stage
Late StageTotal Funding
$100MKey Investors
National Institute for Innovation in Manufacturing BiopharmaceuticalsKnight Foundation
2024-04-09Grant
2022-04-07Grant
2017-01-22Grant· $100M
Leadership Team
T
Tim Harris
Dean’s Executive Professor, Coord Contemporary Business
Recent News
2025-11-05
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2025-10-24
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