Atrium Campus · 18 hours ago
Implementation Project Manager
United States
Full-time
Remote
Mid Level
$75K/yr - $105K/yr
3+ years expAtrium Campus is a growing organization focused on innovation and exceptional client service. The Implementation Project Manager is responsible for managing the onboarding process, ensuring successful implementations, and acting as a trusted advisor throughout the client onboarding phase.
Cloud ManagementSoftwareSoftware Engineering
No H1B
U.S. Citizen Only
Responsibilities
Live by and champion our values: #clientjoy, #teamspirit, #enthusiasm, #initiative, #gratitude
Drive the successful delivery and end-to-end project management of multiple concurrent projects and implementations
Provide regularly scheduled project updates to various stakeholders about the status of client onboarding
Assist leaders and the Client by proactively preventing and resolving issues that may impede project success
Perform various implementation tasks as needed
Ability to train on and perform all technical tasks (create a data tool, report, PAX reader, account, tender, etc…) related to a project
Use handoff documents from the sales team to create formal project plans
Send welcome emails to clients introducing them to the team and scheduling kickoff meetings
Run kickoff meetings with clients, review project plans and the list of required deliverables from the client
Once all client deliverables are received, schedule and hold weekly meetings with clients to provide updates on the status of each element of the project
Field questions from clients and assign appropriate internal resources to provide answers
Send meeting agendas prior to all meetings, meeting minutes after every meeting, and weekly status emails to client and internal Atrium stakeholders
Send post-implementation satisfaction surveys to each client
Perform other duties and tasks as assigned
Qualification
Required
3-5 years of project management or related experience
Professional certification—including PMP (Strongly Desired)
Strong track record of meeting deadlines
Good communication and interpersonal skills
Excellent organizational and multitasking skills
Time management skills with the ability to juggle multiple projects and meet deadlines
Benefits
Career development & opportunities
Virtual social events
Competitive benefits
Working remotely full-time
Company
Atrium Campus
Atrium is a revolutionary cloud-based campus card management solution for institutions of any size, focused on the college/university market.
51-200 employees
Funding
Current Stage
Growth StageRecent News
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