Lumana · 22 hours ago
Global Head of Solutions Engineering
United States
Full-time
Remote
Director/Executive
$150K/yr - $220K/yr
10+ years expLumana is on a mission to empower organizations by unlocking the value of their visual data through their AI video security platform. The Global Head of Solutions Engineering will lead the Solutions Engineering organization, overseeing the technical customer journey from demos to onboarding and post-sales success.
Artificial Intelligence (AI)SecuritySoftwareVideo
Responsibilities
Build, lead, and scale a global team of high-impact Solutions Engineers with a strong culture of accountability, curiosity, and continuous learning
Define clear career paths, performance metrics, and development plans for SEs at every stage
Inspire a self-learning culture where engineers proactively share knowledge—written and verbal—across the organization
Establish onboarding, certification, and enablement programs that accelerate time-to-impact
Own technical discovery, solution design, demos, and onboarding across enterprise customers
Translate customer needs into clear, actionable technical requirements for Product and Engineering teams
Ensure solutions align tightly to customer outcomes, value realization, and long-term success
Deliver compelling technical narratives tailored to industry-specific use cases and buyer personas
Partner with Sales, Product, Marketing, and Customer Success to define and execute GTM strategy
Support strategic and executive-level sales opportunities, including complex solution design and RFPs
Build repeatable demo frameworks, partner enablement programs, and best-in-class technical assets
Drive technical strategy aligned to revenue goals, pipeline conversion, and customer satisfaction metrics
And other duties assigned
Qualification
Required
10+ years in senior technical pre-sales, solutions engineering, or solutions architecture roles within Enterprise SaaS
Proven experience building and scaling pre-sales or SE organizations in high-growth environments
Bachelor's degree in a technical discipline (Computer Science, Networking, IT, Cybersecurity, Systems Engineering, or related)
Prior experience in technical support engineering or IT roles (professional or internship experience accepted)
Strong understanding of networking fundamentals: HTTP/HTTPS, TLS, TCP/IP, DNS, NAT, DHCP, VLANs, firewalls, PoE, Ethernet, and wireless (802.11)
Experience working with Linux environments, APIs, and scripting or programming languages (Python preferred)
Ability to clearly communicate complex technical concepts to both technical and non-technical audiences
Customer-first mindset with a bias toward action and outcomes
Exceptional problem-solving skills and attention to detail
Comfortable operating in fast-paced, ambiguous environments
Preferred
Industry certifications are a plus (CCNA/CCNP, CWNA, Security+, Network+, CEH, MCSE, etc.)
Benefits
Health & Wellness: Full medical, dental, and vision coverage
Time Off: 15 days PTO, sick time, and paid holidays
Financial Benefits: 401(k) with employer match + meaningful equity
Parental Leave: Paid time off for growing families
Home Office Setup: Stipend + high-performance gear so you’re set up to win
Company
Lumana
Lumana is a AI-powered video surveillance and safety technology that provides unparalleled visibility in any area.
51-200 employees
Funding
Current Stage
Growth StageTotal Funding
$64MKey Investors
Wing Venture Capital
2025-07-29Series A· $40M
2024-04-02Seed· $24M
Leadership Team
Sagi Ben Moshe
Chief Executive Officer
Recent News
2025-12-08
2025-08-04
Venture Capital Firms
2025-07-30
Company data provided by crunchbase