HC Beauty · 20 hours ago
Salon Account Manager
Charlotte, NC
Full-time
Hybrid
Entry, Mid Level
1+ years expHC Beauty is seeking a Salon Account Manager responsible for managing and growing relationships with salon accounts. The role focuses on increasing order frequency, expanding brand adoption, and developing smaller accounts into long-term partners while collaborating with sales, education, and operations teams.
BeautyCosmeticsHealth CareWellness
Hiring Manager
Evelyn Woodall
Responsibilities
Manage a portfolio of salons supporting their needs remotely
Proactively reach out to assigned accounts via phone, email, and text
Increase average order size and reorder frequency
Identify opportunities to grow accounts
Educate salons on promotions, new launches, and brand programs
Place and manage orders accurately and efficiently
Recommend products based on salon needs, services, and retail goals
Track account performance and follow up on dormant or declining accounts
Support seasonal campaigns, incentives, and growth initiatives
Serve as the primary point of contact for assigned salons
Build trust through consistent communication and follow-through
Understand each salon’s business goals and challenges
Partner with outside sales reps to support salons and understand their needs
Maintain accurate records and account notes in Netsuite
Track outreach, conversions, and growth metrics
Provide feedback on trends, objections, and client needs
Collaborate with operations to resolve order or inventory issues
Qualification
Required
1–3 years of inside sales, account management, or customer service experience
Strong communication and relationship-building skills
Organized, detail-oriented, and comfortable managing multiple accounts
Confident using CRM systems, email, and basic sales reporting tools
Self-motivated with a growth mindset
Preferred
Beauty, salon, or professional products industry experience
Benefits
Medical/dental/vision plan (80% of premium paid by company)
401k
Performance bonuses (Quarterly and annual)
Company
HC Beauty
Leaving a legacy of elegance… one salon at a time.
11-50 employees
Funding
Current Stage
Early StageLeadership Team
A
Arezo Hafezi
Stylists and Salon Business owners
A
Arsalan Hafezi
Stylists and Salon Business owner
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