Infosys · 13 hours ago
Support Engineer
New York, NY
Full-time
Onsite
Entry, Mid Level
$67K/yr - $83K/yr
2+ years expInfosys is a global leader in next-generation digital services and consulting. They are seeking a Support Engineer with experience in enterprise messaging platforms to maintain system stability and ensure smooth message flow across distributed systems.
ConsultingInformation ServicesInformation TechnologyIT ManagementSoftware
No H1B
Responsibilities
Help maintain system stability
Resolve incidents
Ensure smooth message flow across distributed systems
Qualification
Required
Candidate must be located within commuting distance of New York, NY or willing to relocate to the area. This position may require travel within the US
Bachelor's degree or foreign equivalent required from an accredited institution. Will also consider three years of progressive experience in the specialty in lieu of every year of education
Candidates authorized to work for any employer in the United States without employer-based visa sponsorship are welcome to apply. Infosys is unable to provide immigration sponsorship for this role at this time
Knowledge of messaging platforms such as Apache Kafka, TIBCO EMS, TIBCO Rendezvous (RV), and RabbitMQ
Strong Unix/Linux troubleshooting background
Proficiency in Shell scripting (bash or ksh)
Experience with log analysis, performance metrics, and monitoring tools
Familiarity with ITIL processes including Incident, Problem, and Change Management
Preferred
Around 2 years of hands-on experience supporting messaging platforms Kafka, TIBCO EMS, TIBCO RV, and RabbitMQ
Experience in enterprise or financial services environments
Basic SQL knowledge
Familiarity with monitoring tools such as Grafana, Kibana, Splunk, Hawk, or RabbitMQ Management Console
Experience using ticketing tools such as ServiceNow or Jira
Benefits
Medical/Dental/Vision/Life Insurance
Long-term/Short-term Disability
Health and Dependent Care Reimbursement Accounts
Insurance (Accident, Critical Illness , Hospital Indemnity, Legal)
401(k) plan and contributions dependent on salary level
Paid holidays plus Paid Time Off
Company
Infosys
Infosys is a technology company that offers consulting, outsourcing, cloud infrastructure, program management, and software services.
10001+ employees
Funding
Current Stage
Public CompanyTotal Funding
$200MKey Investors
ChrysCapital
2012-12-12IPO
2008-07-10Post Ipo Equity· $200M
Leadership Team
Salil Parekh
Chief Executive Officer and Managing Director
Anant Adya
Executive Vice President
Recent News
2026-01-24
Hindu Business Line
2026-01-24
2026-01-24
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