Eurofins Environment Testing (USA) · 6 hours ago
Client & Lab Support Specialist
Naperville, IL
Full-time
Onsite
Entry Level
$17.75/hr - $19/hr
1+ years expEurofins Scientific is an international life sciences company providing analytical testing services to ensure safety and authenticity of products. The Client and Lab Support Specialist is responsible for efficient laboratory tasks, including client interaction, sample processing, and administrative support.
BiotechnologyManufacturing
No H1B
Responsibilities
Greet/Welcome Walk-In Customers
Monitor and Respond to Customer Requests
Answer Phones and Screen Incoming calls for management
Direct Lab Inquires to Lab
Administrative Support to Managers/Supervisors/Sales
Assist in Planning Staff Meetings/Birthday Celebrations
Monitor office and kitchen supply inventory
Perform Work Functions and Keep Records as per Approved SOP’s and/or Laboratory Policies
Receive/Login Samples
Manually creates bottle order kit request from Sales or Client Relationship Executives
Generate Sample Reports/Invoices
Manage Open Orders/Workflow
Identify and Record Nonconformities on Corrective Action Requests (CAR) and on Preventive Action Requests (PAR)
Correct Nonconformities and Potential Nonconformities
Act as Liaison between Customers & Lab to Facilitate Completion of Work
Administrative Operations
Ships out all Fedex Orders
Qualification
Required
Excellent computer skills with Microsoft Office Suite experience (data entry)
Professional working proficiency in English is a requirement, including the ability to read, write and speak in English
Authorization to work in the US without restriction or sponsorship
Proven office organizational, administrative skills
Preferred
Previous customer service experience (1-2 years of experience preferred)
No college degree required
Benefits
Comprehensive medical coverage
Life and disability insurance
401(k) with company match
Paid holidays
Paid time off
Dental and vision options
Company
Eurofins Environment Testing (USA)
Eurofins Environment Testing operates out of more than 50 laboratories and over 40 service centers across the US.
1001-5000 employees
Funding
Current Stage
Late StageTotal Funding
unknown2012-09-05Acquired
Leadership Team
Ed Paduani
Human Resources Business Partner
Recent News
2025-09-19
Business Wire
2025-06-30
2025-06-30
Company data provided by crunchbase