St. Mary's Credit Union · 8 hours ago
Float Teller
Marlborough, MA
Full-time
Onsite
New Grad, Entry LevelSt. Mary's Credit Union is currently hiring a Float Teller to work full time throughout their branches. The role involves providing exceptional customer service across multiple branch locations and processing banking transactions accurately and efficiently.
BankingFinancial Services
Hiring Manager
Erin McNally
Responsibilities
Performs any functions, within scope of authority and expertise, to provide the highest level of service and responsiveness to the members served by the Credit Union
Provides prompt and efficient member transaction processing to achieve service excellence
Contributes to a positive work environment and SMCU image by maintaining courteous, respectful and effective interaction, teamwork and communication with employees and members to enhance positive behaviors and employee satisfaction
Responsible for meeting or exceeding assigned sales and service goals
Provides a superior member experience by actively listening and assessing the needs of the member and offering targeted solutions to these needs. Actively cross sells and provides product guidance to members
Organizes work station for daily activities, e.g., inventories cash and requests cash as may be needed; verifies cash upon receipt; obtains necessary forms and other supplies. Verifies work accuracy through ongoing quality control
Processes a variety of member transactions, e.g., deposits, withdrawals, loan payments, etc. Cashes checks within limits of established policies. Sells money orders and teller checks
Promotes and provides routine information concerning Credit Union products and services in accordance with Credit Union policies. Responds to member inquiries and refers to Member Service Representative or Member Service Manager for further action as needed
Adheres to and keeps current of compliance standards and procedures
Keeps current of the various products and services offered by attending product knowledge and related training sessions
Performs related member services and general clerical duties as may be assigned or requested
Qualification
Required
High School diploma or equivalent
Good organizational and communication skills
Attention to detail required
Ability to utilize various types of office equipment, including computer terminal
Company
St. Mary's Credit Union
Your local financial institution providing you valuable products, services, + tools to ensure a successful banking experience.
Founded in 1913
51-200 employees
Funding
Current Stage
Growth StageLeadership Team
Grace Lee
Chief Executive Officer and President
Recent News
2025-09-13
2025-08-21
2025-08-19
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